ATICFX32.DLL Errors on launch after Loading
By
Congelateur,
Posted on: 2010-09-11 17:20 in ALL ACCESS Gameplay Technical Issues Bugs
Well it's possible your video driver got corrupted. Also it's "old".
Sorry I'm not to verse in laptop drivers or if ATI has versions for the HD 5870 mobility. So check both Asus's and ATI site for newer drivers.
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Unfortunately this is the lastest driver that ASUS has at this time. I have used various ones from ATI including the latests 10.8 package and they all work for COH, but produce crashes in general (Know issue on this laptop 
.
As far as these drivers being corrupt, I have done a complete clean install of the drivers a couple of times while playing around with the different ATI ones, and whenever I go back to the ASUS package.. the "official" drivers for the LT, COH wont launch.
I am not sure why COH has this issue and no other game/program that I run has a problem with these drivers. Just wondering if anyone has seen this before or can think of something other then update drivers (only because I have done that already.
I direct your attention to Catalyst mobility:
32bit: http://support.amd.com/us/gpudownloa...b_win7-32.aspx
64bit: http://support.amd.com/us/gpudownloa...b_win7-64.aspx
I also direct you to this thread: http://boards.cityofheroes.com/showthread.php?t=219502
you'll also need to run Driver-Sweeper when swapping between drivers: http://www.guru3d.com/category/driversweeper/
Un-Install the current driver through Programs and Features in the control panel, run driver-sweeper, THEN run the Catalyst Mobility installer.
Quote:
Thanks for your response, however I have already indicated that I have used the latest drivers from ATI which make my Laptop unstable, this is a known issue with G73J. The links your provided are generally helpful but the advice "Do not go to your computer vendors site" is really misplaced. Vendor driver packages exist for a reason, at this time the ones thta ASUS provides for this LT are stable while various more recent ones from ATI/AMD are not on this model of laptop. The drivers are around 9 months old, which even by IT standards are not old especially on a game which has existed for almost half a decade.|
Originally Posted by je_saist
I direct your attention to Catalyst mobility:
32bit: http://support.amd.com/us/gpudownloa...b_win7-32.aspx 64bit: http://support.amd.com/us/gpudownloa...b_win7-64.aspx I also direct you to this thread: http://boards.cityofheroes.com/showthread.php?t=219502 you'll also need to run Driver-Sweeper when swapping between drivers: http://www.guru3d.com/category/driversweeper/ Un-Install the current driver through Programs and Features in the control panel, run driver-sweeper, THEN run the Catalyst Mobility installer. |
If anyone knows of fixes for this version of the drivers please let me know. I would simply create a second hardware profile with the updated drivers for playing COH, unfortunately this is not an option in Windows 7 :'(
aticfx32.dll is definitely part of the drivers for your GPU.
Since you are having stability issues with the latest drivers from AMD/ATI and you would rather use the official video drivers from ASUS, my advice to you would be to let ASUS know of the issues you are having with their video drivers for you GPU. You should also make sure that they know that City of Heroes uses the OpenGL API (not DirectX) so they know which part of the drivers to look at.
hello, i just had this issue
i am in love with FSAA, and with the g73jh, and its ati card, it s a dead end...
catalyst10.8 solve this problem.
so i tried the 10.8
FSAA ok in X8 mode.. and 10sec after... BSOD
So back in FSAA X2... BSOD
no more FSAA... BSOD...
i knew the catalyst issue with g73jh, but i had to try it, i need FSAA, COH is so ugly without it... but... ATI drivers are not ok with COH
So i went back to my old drivers, the asus one... and then i had the same error message than you with COH...
I had two choices at this point... restore DVD or system restore... i tried system restore.
It worked.
The following error is occuring on launch of COH. The updated runs, a loading bar appears and then after a few seconds it errors out to the following:
"City of Heroes has encountered a problem and needs to close. The crash occured in aticfx32.dll."
I am sure this is an issue with the version of the driver used. If I update to a more recent driver from ATI COH launches perfectly fine. Unfortunately this particular driver package is the latest from ASUS (I am running COH on a Asus G73HJ-A1 Laptop) and any more recent drivers from ATI make the laptop unstable in general which is a known issue which hopefully ASUS will fix at some point so I am unable to update my drivers without impacting everything else I do on my LT. So far COH is the only application which has issues with the ASUS drivers and I am wondering if there are any fixes for this.
Here is my COH Helper info. Hopefully this is something easily resolved, otherwise I'll probably have to cancel my account until ASUS produces stable updated drivers.
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at September 11, 2010 19:53 (-04:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G73Jh
BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
Central Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
Memory: 8192MB
.Net Memory Report: 6032MB out of 8116MB available
Page File: 13685MB (2546MB currently in use)
C Drive: (ST9500420AS) 61984MB out of 119232MB (51%) free
D Drive: (ST9500420AS) 255213MB out of 337702MB (75%) free
F Drive: (ST9500420AS) 238361MB out of 238458MB (99%) free
G Drive: (ST9500420AS) 238380MB out of 238477MB (99%) free
E Drive: (MATSHITA BD-CMB UJ141AS) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Mobility Radeon HD 5870
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x68A0)
Video Memory: 4079 MB
Driver Version: 8.683.0.0
Driver Date: 12/17/09 4:50:56 PM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5978
Driver Date: 11/10/09 8:15:45 AM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5978
Driver Date: 11/10/09 8:15:45 AM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer Inc.
Motherboard Model: (empty)
Motherboard Product: G73Jh
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
BIOS Version: _ASUS_ - 6222004
BIOS Release: 20100226000000.000000+000
Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?
World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: No
Shadow Mode: Unknown (5)
Shadow Map Shader: High quality
Environmental Reflections: Ultra quality
Advanced Occlusion Settings: Yes
Ambient Occlusion: Ultra
Occlusion Strength: Strong with color bleeding
Blur: Trilateral
Ambient Resolution: Quality
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 676216 bytes/second
Current Game Version: 1850.201007290124.28T4
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
No modifications found