City of Heroes: Live Forum Archive

Paragon_Kid

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  1. Paragon_Kid
    Quote:
    Originally Posted by je_saist View Post
    I direct your attention to Catalyst mobility:

    32bit: http://support.amd.com/us/gpudownloa...b_win7-32.aspx
    64bit: http://support.amd.com/us/gpudownloa...b_win7-64.aspx

    I also direct you to this thread: http://boards.cityofheroes.com/showthread.php?t=219502

    you'll also need to run Driver-Sweeper when swapping between drivers: http://www.guru3d.com/category/driversweeper/

    Un-Install the current driver through Programs and Features in the control panel, run driver-sweeper, THEN run the Catalyst Mobility installer.
    Thanks for your response, however I have already indicated that I have used the latest drivers from ATI which make my Laptop unstable, this is a known issue with G73J. The links your provided are generally helpful but the advice "Do not go to your computer vendors site" is really misplaced. Vendor driver packages exist for a reason, at this time the ones thta ASUS provides for this LT are stable while various more recent ones from ATI/AMD are not on this model of laptop. The drivers are around 9 months old, which even by IT standards are not old especially on a game which has existed for almost half a decade.

    If anyone knows of fixes for this version of the drivers please let me know. I would simply create a second hardware profile with the updated drivers for playing COH, unfortunately this is not an option in Windows 7 :'(
  2. Paragon_Kid
    Unfortunately this is the lastest driver that ASUS has at this time. I have used various ones from ATI including the latests 10.8 package and they all work for COH, but produce crashes in general (Know issue on this laptop .

    As far as these drivers being corrupt, I have done a complete clean install of the drivers a couple of times while playing around with the different ATI ones, and whenever I go back to the ASUS package.. the "official" drivers for the LT, COH wont launch.

    I am not sure why COH has this issue and no other game/program that I run has a problem with these drivers. Just wondering if anyone has seen this before or can think of something other then update drivers (only because I have done that already.
  3. Paragon_Kid
    The following error is occuring on launch of COH. The updated runs, a loading bar appears and then after a few seconds it errors out to the following:
    "City of Heroes has encountered a problem and needs to close. The crash occured in aticfx32.dll."

    I am sure this is an issue with the version of the driver used. If I update to a more recent driver from ATI COH launches perfectly fine. Unfortunately this particular driver package is the latest from ASUS (I am running COH on a Asus G73HJ-A1 Laptop) and any more recent drivers from ATI make the laptop unstable in general which is a known issue which hopefully ASUS will fix at some point so I am unable to update my drivers without impacting everything else I do on my LT. So far COH is the only application which has issues with the ASUS drivers and I am wondering if there are any fixes for this.

    Here is my COH Helper info. Hopefully this is something easily resolved, otherwise I'll probably have to cancel my account until ASUS produces stable updated drivers.

    ---System information gathered by CoH Helper version 0.2.0.2---

    DxDiag gathered at September 11, 2010 19:53 (-04:00)
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
    System Manufacturer: ASUSTeK Computer Inc.
    System Model: G73Jh
    BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
    Central Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
    Memory: 8192MB
    .Net Memory Report: 6032MB out of 8116MB available
    Page File: 13685MB (2546MB currently in use)
    C Drive: (ST9500420AS) 61984MB out of 119232MB (51%) free
    D Drive: (ST9500420AS) 255213MB out of 337702MB (75%) free
    F Drive: (ST9500420AS) 238361MB out of 238458MB (99%) free
    G Drive: (ST9500420AS) 238380MB out of 238477MB (99%) free
    E Drive: (MATSHITA BD-CMB UJ141AS) zero-size drive
    Windows directory location: C:\Windows
    DirectX: DirectX 11
    DirectX Diag version: 6.01.7600.16385 (64-bit version)

    Display Notes: No problems found.
    Sound Notes: No problems found.

    No problems found.
    Input Notes: No problems found.

    Monitor:
    Monitor's Max Resolution: (blank)
    Video Device Name: ATI Mobility Radeon HD 5870
    Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x68A0)
    Video Memory: 4079 MB
    Driver Version: 8.683.0.0
    Driver Date: 12/17/09 4:50:56 PM
    Driver Language: English

    Sound Device Description: Speakers (Realtek High Definition Audio)
    Driver File: RTKVHD64.sys
    Driver Version: 6.00.0001.5978
    Driver Date: 11/10/09 8:15:45 AM

    Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
    Driver File: RTKVHD64.sys
    Driver Version: 6.00.0001.5978
    Driver Date: 11/10/09 8:15:45 AM


    WMI Information
    Motherboard Manufacturer: ASUSTeK Computer Inc.
    Motherboard Model: (empty)
    Motherboard Product: G73Jh
    Motherboard Version: 1.0
    BIOS Manufacturer: American Megatrends Inc.
    BIOS Name: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
    BIOS Version: _ASUS_ - 6222004
    BIOS Release: 20100226000000.000000+000


    Registry Information for Current User
    Resolution: 1920x1080
    3D Resolution: 1920x1080 (Not using renderscale)
    Full Screen: Yes
    Maximized: No
    Screen Position: 0, 0
    Refresh Rate: 60Hz
    Vertical Sync Enabled: Yes


    Physics Quality: Medium
    Maximum Particles: 50000
    Max Particle Fill? 10.000
    Physics Card Enabled: No


    Anti-aliasing: Off
    Anisotropic Filtering: 4x
    Texture LOD Bias: Smooth
    Water Effects: Ultra quality
    Bloom: 1.000 (turned on)
    Depth of Field Enabled: Yes
    Desaturation Effects (Sepia) Enabled: Yes
    Shader Detail: Medium?


    World Texture Level: Very High
    Character Texture Level: High
    World Detail Level (Vis_Scale): 2.000
    Entity Detail Level: 2.000
    Shadows Enabled: No
    Shadow Mode: Unknown (5)
    Shadow Map Shader: High quality
    Environmental Reflections: Ultra quality
    Advanced Occlusion Settings: Yes
    Ambient Occlusion: Ultra
    Occlusion Strength: Strong with color bleeding
    Blur: Trilateral
    Ambient Resolution: Quality


    Gamma Correction: 1.000
    Geometry Buffers (VBOs) Enabled: Yes
    Suppression of FX When Camera Close Enabled: No
    Close Suppression Range: 3.000
    Show Advertisements: Yes

    Audio Mode: Performance
    3D Audio: No
    FX Sound Volume: 1.000
    Music Sound Volume: 0.600

    Show Advanced Graphics Options: Yes
    Overall Graphics Quality: 0.500
    Reverse Mouse Buttons: No
    Save Login Username: Yes
    Transfer Rate: 676216 bytes/second
    Current Game Version: 1850.201007290124.28T4
    Installation Directory: C:\Program Files (x86)\City of Heroes

    Mod files in the Data directory
    No modifications found