Problems with NCSoft Store


 

Posted

I've been trying to buy one of the costume packs from the NCSoft store for a couple days now, but I keep getting the same error. "We can't process your purchase right now, try later or try one of our retailers." I've asked in game and no one seemed to be having the same issue. So, I figured I'd ask here.
I was able to purchase the GR xpac 2 days ago, but I ahven't been able to purchase anything sense.
I do have an active account.
I am in north america.

Uhh... can't think of anything that would be helpful.

P.S.
Yes, my card works fine.


 

Posted

I have been having the same problem trying to buy one of the booster packs for one of my EU accounts. I keep getting:

Quote:
We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners.
I have tried using different browsers with the same results.


Octavian Vanguard
@ohmsEU and @ohms 2

Badging character: Bimble on the Union server, Badgehunter.com and City Info Tracker.

 

Posted

I bought the MacPac( :P ) about a week ago and tried to buy the martial arts pack at right after, but received the error as well.
I haven't tried to go back and buy it again since because I'm happy with the valkyrie pieces. I also probably should save the little money for something I'll get more value out of, so I took it as a hint to not buy it. :P


It is problematic though. I'm surprised NCSoft hasn't fixed it already given that it directly cuts into their profits. :P


 

Posted

I've created a thread a few minutes ago saying the same thing.It appears our accounts have been tagged by security issues.On my Thread here: http://boards.cityofheroes.com/showthread.php?t=238319

It explains what might have happened.Take a look and lets complain!

WE WANNA BUY!
WE WANNA SPEND!
LETS US BE SLAVES OF DAH SISTYEM!


Check out all of Noble Savage's Art threads! All things art, Super Boosters, 'Lost' Costume Pieces, Buildings, Animations, and NPC Costume Piece Conversion

 

Posted

Your thread makes sense and gave me an idea I posted there.