The Dreamdasher

1) It says my account type is Standard. I also have a receipt showing that I activated the account, and the Trial Account button no longer appears on my HUD, nor am I prompted to buy the full version.

2) He can log the ACCOUNT in, but when he clicks on "Create Character", it takes him straight to the Hero creation screen, and doesn't even prompt him to choose Hero or Villain. Also, he made a hero and played to level 6, but now it tells him the character is still logged in and the Log In option is greyed out.

I am having two problems with City of Heroes.

1. I had a trial account which I upgraded to a standard account, yet when I attempt to invite people to a group or use broadcast, I am informed that trial accounts cannot do this. I do not have a trial account, so why am I receiving this message?

2. My roommate created a trial account so we could play the game together, however he is unable to create a villain, and upon logging out can no longer log back in. We tested this on multiple computers and confirmed that the issue is with his account, not his computer. This was confirmed by creating another trial account and having the exact same problem, again on multiple computers. It seems that no trial accounts we create can do CoV or log back in when they log out.

Anyone know what's going on or how to fix this?