FurionXLx
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Posts
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Joined
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Quote:I'll try to send another ticket again. Though I'm not entirely sure why at the end it says the ticket sending failed and shows that I have fields that aren't filled in.. when they are.Originally Posted by Rajani Isa
In part for situations like yours, while a support account can/will be /associated/ with a regular PlayNC account, it is still seperate. Go ahead to http://help.ncsoft.com, and use ask a question (and register if/when prompted to).
Hope you resolve it soon.
And in the case of a chargeback, the only time I've known them to reverse the ban is if you were using PayPal and Paypal initiated the chargeback.
But I do appreciate the community's reaction, better than most I've been in.
To add, there wasn't a dispute over payments, I canceled it myself before the next one was due. I hope they don't ban for long periods of inactivity!
Edit: Tried again and the question went through. Thanks to all that helped me! -
Thanks for the quick responses and information, I'll call them and see what the deal is.
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Ok so I got permanently banned for an unknown reason. I haven't been back to CoH/CoV since August 2009 (when I had to stop playing because I couldn't make the payments). I tried to log in today to find my account perma-banned.
Tried sending in a support question asking the devs/GMs why I was banned and what they could do about it, but all the question portion does is try to make me make a new account, even though I'm already supposed to be logged into my own account. The account banned was NOT this one (obviously, I just made it). I didn't violate any rules before I left, I had planned on returning.
I can't just make a new account BECAUSE of the extra content I purchased, that's like saying "Hey, thanks for spending $60 on our game, you no longer can play though, and we'll keep your money thx
"
I'm growing increasingly infuriated as I keep trying to send in Support Questions only to have it say certain areas haven't been filled when they HAVE. Can anyone refer a GM to this thread, or have them PM me explaining this situation?