Back_Blast

This is the thread the problem was reported in that I see for reference: http://boards.cityofheroes.com/showthread.php?t=220552

Might want to add this as well: http://www.intel.com/support/graphics/sb/CS-022355.htm

It's the workaround instructions for those unfortunates with Intel graphics and a manufacturer that the Intel drivers won't load on. Not a 100% guarantee against trouble if they use the latest Intel drivers but it is a way to get them there.

No worries. If you never ask, you never learn. I hope that has solved your issue.

If you read through the second link and then the one for your OS, it will explain what to do. You need to download the .zip version of the drivers and follow the instructions for your OS.

Stealing shamelessly from Zombie Man:

For the drivers: http://downloadcenter.intel.com/Sear...Chipset+Family

Because you have a Toshiba, you'll have to do this: http://www.intel.com/support/graphics/sb/CS-022355.htm to get them to work.

OOoookay. 64-bit refers to the processor (CPU) and operating system archetecture. There's a ton of technical stuff involved and I'm greatly simplifying but, a 32-bit CPU can only run a 32-bit OS, (like Windows). A 64-bit CPU can run a 64 or 32 bit OS due to backwards compatibility. The type of OS you use determines what type of drivers to use. So if you're using 32-bit Windows, you want 32-bit drivers. And the same for 64-bit. What I think you're looking at is the color quality which has absolutely nothing to do with whether your drivers are 32 or 64 bit. '32 bit color' is (simplified) just a measure of how many distinct colors can be displayed. So far as I know only the really high-end video cards and displays can go higher than that.

Well there is a workaround that may get the job done: http://www.intel.com/support/graphics/sb/CS-029635.htm

At a guess, it sounds like you need to reset your screen resolution, color settings, etc.

http://support.amd.com/us/gpudownloa...b_win7-64.aspx

Those are the 64-bit ones for you. Just be certain you are 64-bit.

I'd suggest running the network tool mentioned. It might help point where the problem is.

One thing that stands out to me is that your system is very full. You might want to consider deleting or offloading some data or uninstalling programs you don't need. Very full drives can sometimes cause performance issues. Once you've freed some space you might also defrag the drive.

And you do have a lot of little programs running in the background. You might consider disabling or removing any you don't need.

Run a HijackThis report and perhaps we can help point you at it. http://free.antivirus.com/hijackthis/

Really you've already done much of what you can do. About all you can do from here is try and keep some pressure on and see if that gets you a fix. Stay in touch with Tex, file /bug reports, contact Support, etc. Obviously the Intel fix hasn't worked that well for you. Not having such a platform, I don't know what it really did. I'd also just very speculatively wonder if maybe the fact you're running on a Mac has something to do with it. Yes I see you're doing the Bootcamp deal but perhaps that has some impact. I'm no Mac expert but I have to wonder. But I wish you luck. If I knew a fix I'd be happy to offer it.

I'd start by updating your drivers. Your video drivers are over a year old.

1. Use Add/Remove Programs to uninstall your current ones.
2. Boot to safe mode and run Driver Sweeper: http://www.guru3d.com/category/driversweeper/ It will help you nuke any remaining bits the uninstall left behind.
3. Reboot and install the current drivers for your system. http://support.amd.com/us/gpudownloa...-Bit%20Edition

A reinstall may or may not help. A graphics card upgrade might too. Something else you can try that has been bantered around in various places is to turn off the ATI Hotkey Poller service. I think it's still called that. Anyways it has been reported to cause some input lag for some folks.

http://help.ncsoft.com/cgi-bin/ncsof...p?p_faqid=7804

One possible way to test where the errors originate would be to move the sticks around and see if the errors follow the sticks or 'stay' in the slots. May not give a definitive answer but might point you a bit.

Here's mine for reference:

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at May 2, 2010 12:58 (-05:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X58A-UD3R
BIOS: Award Modular BIOS v6.00PG
Central Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 6144MB
.Net Memory Report: 4555MB out of 6142MB available
Page File: 10359MB (1923MB currently in use)
C Drive: (SAMSUNG HD502HI ATA Device) 311832MB out of 476837MB (65%) free
D Drive: (ATAPI DVD A DH24AAL ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x6899)
Video Memory: 3819 MB
Driver Version: 8.723.0.0
Driver Date: 4/6/2010 8:22:38 PM
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x6899)
Video Memory: 3819 MB
Driver Version: 8.723.0.0
Driver Date: 4/6/2010 8:22:38 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5964
Driver Date: 10/21/2009 9:27:58 AM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5964
Driver Date: 10/21/2009 9:27:58 AM

Sound Device Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5964
Driver Date: 10/21/2009 9:27:58 AM


WMI Information
Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
Motherboard Model: (empty)
Motherboard Product: X58A-UD3R
Motherboard Version: x.x
BIOS Manufacturer: Award Software International, Inc.
BIOS Name: Award Modular BIOS v6.00PG
BIOS Version: GBT - 42302e31
BIOS Release: 20100311000000.000000+000


Registry Information for Current User
Resolution: 1440x900
3D Resolution: 1440x900 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Very High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: 8x
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Shadow Mode: Shadow maps
Shadow Map Shader: High quality
Environmental Reflections: Ultra quality
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 547735 bytes/second
Current Game Version: 1800.201003300904.10T4r
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 236 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 32 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files

Not sure if it matters but I note that it doesn't reflect overclocking of the CPU. Cuz mine is.

Might check the heat level of the video card anyways just to be sure. Particularly at the time of failure. CoH itself should not be run in any sort of compatibility mode but I believe should be run as administrator. Check your shortcuts and exe files to make sure this is so. It certainly sounds like a graphics issue though to me.

*slightly muffled and tinny as if coming from inside* You're certain that DJ Zero has never heard about the Trojan War? And furthermore, why did you weld the hatch shut?

If I am a winner, I permit NC Interactive, Inc. and NCsoft Europe Limited to use my name, likeness, photograph, hometown, and any comments that I may make about myself or this contest that I provide for advertising and promotional activities. I also certify that I am at least 13 years of age and am eligible to participate in this contest.

Again, no. That one only lists a PCIE slot for video. No AGP.

Something I've also seen elsewhere is that with the faster GPUs you can in fact bottleneck at the CPU. Meaning that if the CPU can't feed data to the GPU at or faster than the GPU can process it, the GPU can tend to idle while it waits for the CPU to catch up. That may be some of the issue. If you look at the review sites when they review a new video card, you'll see they almost always are running some absurdly overclocked to the bleeding-edge system for their testing. The reason is quite simple. They're trying to make sure that their testing rig doesn't have any bottlenecks that will slow down the card's performance. They want the card to be the bottleneck, not some other component of the rig so they can fairly evaluate what it can do. This may be at least some of your issue with the low GPU utilization you're seeing. Your CPU may not be fast enough to fully keep up with the GPU.

But also consider you are somewhat comparing apples and oranges here. I17 brings in UM which does have it's own hardware toll to take. So some FPS loss when you turn it on is perhaps not totally out of the question.