Paragon Points - delay?

Hello all,

I did a search for "Paragon Points" but found nothing related to my question. I apologize if this has been asked/covered many times.

My sub renews on the 28th of the month. On Oct. 28, I did not receive any Paragon Points. I've learned that it may happen sometime after our renew date. It's been 25 days.

1) Is there a way to see a history of points rewarded?
2) Should I contact Support, or will they just let me know there's an issue and there's nothing they can do?

Thanks for any help.

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the weakest saint on his knees.
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There is already topic at Bug reports about that.

The way I see it so far, everybody received their paragon points for October around 12th, no mater when their billing date is. So people with billing date near the end of the month received their points earlier.
For month November paragon points should come on your actual billing date, so people that have billing date at the end of the month will get them later.
So if your billing date is 28th, you should receive points on 28th or 29th November.
If you haven't get points for last month around 12th October and you have been subscribed in that time, then it is best to contact support.

Also you can see history on main NCsoft account page, but can't remember where you should look exactly (I just click around until I found it).

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"If you want to win you must not lose."
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CatAstrophy,

Thanks very much for taking the time to respond. That makes sense. I appreciate your help.

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Satan trembles when he sees...
the weakest saint on his knees.
<----- Click there to learn how you can help!