City of Heroes: Live Forum Archive

Update failure: cannot create existing file

Healix

By Healix,
Posted on: 2011-11-15 17:54 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Hi everyone,

I'm a returning player... I quit a few years ago and now I remember why. Updates on this game suck! I mean, I changed computers years ago and never had any problems with any other MMOs... I love this game, I really do... But I started yesterday and am already having technical issues... Makes me wanna punch something.

Still, enough with the bashing.

Okay, problems:
1) Every time I launch the game, the Launcher tells me there's an existing file in the Virtual store that it need to replace (clickling "yes" or "no" doesn't solve the issue)

2) Update problem: the Launcher says either that it "cannot overwrite an existing file" or that "access denied".

Meanwhile, I can't play, even if I Force play, because I don't have the right version of the game.

Can anyone help or has experienced similar issues?

 

Posted

Others have had that problem, and here is the answer from an past post.

Quote:
Originally Posted by KuriositysKat
The files may be in the Virtual Store. This is under a "Hidden" file/folder in Users. First you need to enable the Show Hidden files.
1) Start
2) Control Panel
3) Click on Appearance and Personalization
4) Click on Folder Options
5) Go to the Tab "View" and click on box marked "Show hidden files, folders or drives"
6) Click "Apply" then "Ok"

Close out that screen. Open Windows Explorer. Open your User (your name)folder. There will be a slightly faded folder called "AppData", open it check through all three of the folders shown: "Local", "LocalLow" and "Roaming" for the Virtual Store folder. Be aware there maybe a Virtual Store folder in all three folders. Open the Virtual Store folder. Open the Program files(x86) folder look for "City of Heroes" folder and you should find the missing logs in there. Copy or move them manually back to the MAIN City of Heroes folder then you can safely delete them. That should solve your problem.

I hope this helps.

KK

�Many things worth doing in the world had been declared impossible before they were done.�