Randomly freezing and/or crashing in CoH

Running an AMD Phenom dual core, 8 gig ram, dual 4890 ATI HD's. Not sure what's causing the crash. I hope someone here can see something I'm missing. It's rather irritating, of course. heh. Thank you for any response! First part is COH Helper, Second will be Hijack This.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:51:36 PM, on 11/14/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\NCsoft\Launcher\NCLauncher.exe
C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
C:\Program Files (x86)\Common Files\Realtime Soft\RTSHookInterop\x32\RTSHookInterop.exe
C:\Program Files (x86)\NCsoft\City of Heroes\CityOfHeroes.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Common Files\Realtime Soft\RTSHookInterop\x32\RTSHookInterop.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKLM\..\Run: [EKAiO2StatusMonitor] C:\Windows\System32\spool\drivers\x64\3\EKAiO2MUI. exe
O4 - HKLM\..\Run: [Razer Naga Driver] C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Rob\AppData\Local\Google\Update\GoogleUp date.exe" /c
O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun
O4 - HKCU\..\Run: [NCsoft Launcher] C:\Program Files (x86)\NCsoft\Launcher\NCLauncher.exe /Minimized
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: CurseClientStartup.ccip
O4 - Global Startup: UltraMon.lnk = ?
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

--
End of file - 6533 bytes

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:51:36 PM, on 11/14/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\NCsoft\Launcher\NCLauncher.exe
C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
C:\Program Files (x86)\Common Files\Realtime Soft\RTSHookInterop\x32\RTSHookInterop.exe
C:\Program Files (x86)\NCsoft\City of Heroes\CityOfHeroes.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Users\Rob\AppData\Local\Google\Chrome\Applicati on\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Common Files\Realtime Soft\RTSHookInterop\x32\RTSHookInterop.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKLM\..\Run: [EKAiO2StatusMonitor] C:\Windows\System32\spool\drivers\x64\3\EKAiO2MUI. exe
O4 - HKLM\..\Run: [Razer Naga Driver] C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Rob\AppData\Local\Google\Update\GoogleUp date.exe" /c
O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun
O4 - HKCU\..\Run: [NCsoft Launcher] C:\Program Files (x86)\NCsoft\Launcher\NCLauncher.exe /Minimized
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: CurseClientStartup.ccip
O4 - Global Startup: UltraMon.lnk = ?
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

Deleted because I didn't realize all the info fit into first post.

Nothing stands out in the info, but a cohhelper file might help. Hyperstrikes guide for posting system info.
http://boards.cityofheroes.com/showthread.php?t=231628

Are you crashing after running the game for a bit, or zoning, etc?

Can you run the game in safe mode? I didn't see what drivers your using, and AMD has had some issues with COH and recent drivers. Maybe a AMD user can chime in on the best drivers?

Have you tried turning down graphic settings? Start with ambient occlusion, turning it completly off, turn down shadows and world detail.

Are the temps ok on the card? GPUZ is a program I use as well as Hardware Monitor to watch temps.

The gpu is a little older and even running two isn't much benefit in COH. You may need to try turning down some settings?

Crashing when trying to get to ap1 on freedom, got mapserved 5 times trying to get there, i know what would help that server, If you don't have a Account of 1year + on the server they should boot you to a less populated one,

Strange! I thought I put this in there, sorry!



---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at November 17, 2011 08:14 (-05:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/25/09 15:44:08 Ver: 08.00.15
Central Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 8192MB
.Net Memory Report: 6402MB out of 8191MB available
Page File: 14207MB (2172MB currently in use)
C Drive: (WDC WD3000HLFS-01G6U1 ATA Device) 34704MB out of 286157MB (12%) free
E Drive: (DTSOFT Virtual CdRom Device) zero-size drive
D Drive: (ASUS DRW-24B1ST ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 4800 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9460)
Video Memory: 1768 MB
Driver Version: 8.892.0.0
Driver Date: 9/8/2011 12:32:58 PM
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 4800 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9460)
Video Memory: 1768 MB
Driver Version: 8.892.0.0
Driver Date: 9/8/2011 12:32:58 PM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 10:23:47 PM

Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 10:23:47 PM

Sound Device Description: Digital Audio (HDMI) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 10:23:47 PM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: M4A79XTD EVO
Motherboard Version: Rev X.0X
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 11/25/09 15:44:08 Ver: 08.00.15
BIOS Version: HPQOEM - 20091125
BIOS Release: 20091125000000.000000+000


Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Unknown (4)
Shadow Map Shader: High quality
Environmental Reflections: High quality
Advanced Occlusion Settings: No
Ambient Occlusion: High quality
Occlusion Strength: Strong
Blur: Trilateral
Ambient Resolution: Quality


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.128
Music Sound Volume: 0.145

Show Advanced Graphics Options: No
Overall Graphics Quality: 1.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2110.201110070353.1.0
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes

Mod files in the Data directory
No modifications found

I'd recommend turning off Ambient Occlusion. It is resource intensive and doesn't always play nicely with Anti-Aliasing and/or Anisotropic Filtering.

Make sure that you have the Launcher set to close after starting the game. There have been reports of memory leaks in the launcher, so leaving it running is counter-productive. I'd also recommend not having it start when Windows starts and not having it update automatically, again, mostly due to the reported memory leaks.

If it were me, I'd also turn the World Detail Level down to High.

Thank you, both! I'll incorporate the suggestions, and see how it works. I will let you all know.
Thank you again


Rob

Which video driver version are you running? 11.9 is considered the only recent driver to be stable with the game. Several of us are on older 11.3 (or 11.2 or 11.4) drivers after dismal results on 11.5, 11.6, 11.7, 11.8 oh yeah and 11.1, 10.10, 10.11 and 10.12 etc....

Are you running 11.9 beta?

If you are running 11.5 or later, it will auto update your video drivers to possibly an unstable newer version.

I am also having this happen, usually about 5 minutes after entering game. runs fine on my
husband's rig and we have identical parts. i know my graphics card tends to overheat (nvidia gtx 260, known issue with my model), but it isn't actually this - i run evga precision to monitor my heat, since rebooting usually makes it stop - and im not seeing excessive (85+) heat before or after these crashes.

I hear a sound loop when it crashes.


---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at November 18, 2011 17:00 (-05:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: AMD Phenom(tm) II X4 940 Processor (4 CPUs), ~3.0GHz
Memory: 4096MB
.Net Memory Report: 2069MB out of 4094MB available
Page File: 5845MB (2341MB currently in use)
C Drive: (WDC WD800AAJS-22L7A0 ATA Device) 46713MB out of 76316MB (61%) free
E Drive: (WDC WD800JD-00LSA0 ATA Device) 19752MB out of 76316MB (25%) free
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 260
Manufacturer / Chip: NVIDIA / GeForce GTX 260
Video Memory: 2668 MB
Driver Version: 8.17.12.8562
Driver Date: 10/15/2011 3:53:00 AM
Driver Language: English

Sound Device Description: Speakers (2- High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 5:44:23 AM

Sound Device Description: Digital Audio (S/PDIF) (2- High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 5:44:23 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: M3N72-D
Motherboard Version: 1.XX
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20081104000000.000000+000


Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Shadow maps
Shadow Map Shader: Low quality
Environmental Reflections: Low quality
Advanced Occlusion Settings: No
Ambient Occlusion: High performance
Occlusion Strength: Slight
Blur: Fast
Ambient Resolution: High performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.750
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2120.201110150045.1.0
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes

Mod files in the Data directory
No modifications found


Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Phenom(tm) II X4 940 Processor (4 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 2296MB used, 5890MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.


---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 260
Manufacturer: NVIDIA
Chip type: GeForce GTX 260
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_12573842&REV_A1
Display Memory: 2668 MB
Dedicated Memory: 877 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP 2159
Monitor Id: HWP282A
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8562 (English)
Driver Version: 8.17.12.8562
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/15/2011 03:53:00, 15693120 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-46A2-11CF-807A-5B321FC2C535}
Vendor ID: 0x10DE
Device ID: 0x05E2
SubSys ID: 0x12573842
Revision ID: 0x00A1
Driver Strong Name: oem3.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section00 5:8.17.12.8562ci\ven_10de&dev_05e2
Rank Of Driver: 00E62001

-------------
Sound Devices
-------------
Description: Speakers (2- High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10438321& REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (2- High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10438321& REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (2- High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 46.7 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD800AAJS-22L7A0 ATA Device

Drive: E:
Free Space: 19.8 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD800JD-00LSA0 ATA Device

Several questions,

1. Have you tried rolling back video drivers to an earlier version.
2. What are you doing in CoH when the crashes occur?
3. If your video card is running hot, have you tried using manual GPU fan settings to make the fan run at higher settings?
4. Does your case have places to add more case fans?

Somewhat off topic, but did you register the card with EVGA? It has a lifetime warranty if you did, its possible that the card is having issues and may require an RMA.

Evga precision did have issues with COH, and I'm not sure all of those have been fixed. You might try running the game without it and see if it helps. GPUZ and HWMonitor are some programs I use to monitor video cards if you still need that functionality. 75c is fine for that card.

I ran that card myself, before an upgrade, and had to turn down world detail, shadows, and ambient occlusion to get good fps.

Well swapping cards would most certainly answer the software vs hardware question. So let us know how it turns out.

Quote:

Originally Posted by SchroedingerCat 1. no, mainly because i had trouble with a few of the more recent nvidia drivers not installing properly. also, it wasn't doing it before they fixed whatever was causing the flickering. 2. the most recent times i had logged in at a door mission and went inside, cast ice patch and then burn. but generally its about 5 minutes after i start up, it has happened when i got invited to a team, while i was moving around, while i was standing, and on all sorts of characters. 3. yes, i use evga precision to keep the fan at around 70(rpm?) while running anything graphically intensive. in my experience with this particular card, that keeps its temp at mid 70c. I have come to the conclusion that if it is going to overheat, it will do it no matter what the fan is at, but if it isn't going to overheat, the fan can be at baseline speed with no issues. I'm just kind of hoping to break the fan or something, so i can definitely rma it. we dust our rigs including the fans on cards and whatnot monthly, and last time it did it i applied arctic silver thermal paste on it, but i haven't noticed a difference, other than idle temps sit at 35c which is nice, i guess. 4. i have this case http://store.antec.com/Product/enclo...5-15260-0.aspx. i don't have a card fan, but i am not sure that would really matter, since sometimes it sits at 75c with COH running in ultra, and just minutes before i would've had to reboot it since the temp shot up to 100c after 5 minutes of being in game. I know the heat is my card - I've run eurosoft on everything in my rig, and ive documented the same behavior in many other 3d applications. i did find a quick and dirty work around. every other reboot it would get a wild hair up its *** and overheat, so i stopped rebooting and just put it on standby when it was behaving. this fixed the problem! I am hesitant to RMA it since I am not sure they will see it malfunction. our last step is going to be swapping my hubby's card with mine, since we have identical cards, just mine was bought more recently than his. if it overheats in his, we can rma it and hope EVGA doesn't give me a stinky replacement. but yeah back on topic, its been crashing in coh and it definitely isn't a heating issue for me, for once