Launcher "root element is missing"


Dark_Inferno

 

Posted

My PC crashed while the launcher was updating CoH. Now down the bottom-left I get a message saying "Error during last operation. And, when I try pressing "Play Now" i get a message saying "Root element is missing".

Can someone please help me get this fixed? I wonder if it is possible to reinstall the launcher without having to download the whole game again? (I have a limited monthly download account and to start egain this early in the month might be tricky.)

thankyou


 

Posted

DI,

I had the same thing happen, so I did some poking around in my CoH folder and found a new folder titled '~PS'. I moved it elsewhere on my computer, ran the repair/consistency check, and everything seems to be functioning again. I'm guessing that the '~PS' is some kinda collection point for the updates before they're applied. I guess when our PCs crashed it screwed something up in how they report the status of CoH to the updater. Hope this helps.

Signed,
Garrant