Notice: CIT Clearing Character Badge Data
By
BlackSun17,
Posted on: 2011-02-17 11:44 in CoH and CoV General Discussions
Pfffttt... easy enough to fix; /info_self is your friend and I need to log all my toons on anyways. Thanks for the heads up
------->"Sic Semper Tyrannis"<-------
Thanks for a heads up. It'll be no problem to log into all my characters and /info.
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People worry about badges in this game? 
(I kid - thanks for the warning.)
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Quote:
Yeah, that's why we're not feeling too terribly guilty about wiping the data this time around versus last time, since there are no more /set_title scripts you have to download and tediously step through. Argh.|
Originally Posted by ebon3
Pfffttt... easy enough to fix; /info_self is your friend...
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After the wipe, it should be as easy as fire Sentinel up, load your character(s), and do an /info_self to re-capture the data. I do realize that if you have 50 characters, it can still be a pain, in which case I'd suggest just hitting them when you can if you don't want to make a special effort to get them all at once.
Sorry again for the inconvenience, but Sekoia has really been doing some heads-down updating work on CIT, and we really do think this will help things out a lot. I mainly didn't want people to load up CIT next Thursday or Friday, see no badge data, and panic or anything.
We've been saving Paragon City for eight and a half years. It's time to do it one more time.
(If you love this game as much as I do, please read that post.)
Soooooooooooo....I need some help.
I can not log into CiT or the Titan Network. Every time I get a new password sent to me, and I enter my user name and the new password, the system tells me I have the wrong info.
This happened just after I did the /info_self update tonight. I have had an account for quite a while, so I am not sure why this is happening. Any advice?
username is BlackSun17
Thanks!
Go Team Venture!
Quote:
One, edit out the username. |
Originally Posted by BlackSun17
Soooooooooooo....I need some help.
I can not log into CiT or the Titan Network. Every time I get a new password sent to me, and I enter my user name and the new password, the system tells me I have the wrong info. ! |
Two, clear your cookies. Fixed it for me. They did something or other tonight.
The most frequent fix for issues logging in over the last 24 hours (one fix revealed another issue that caused problems for other people) is to clear cookies. That's taken care of most people.
If that doesn't do the trick, you might want to try in another browser to see if it behaves differently. It shouldn't, but it wouldn't be the first time...
The Players' Guide to the Cities
Quote:
Just wish it was this easy for me |
Originally Posted by TonyV
After the wipe, it should be as easy as fire Sentinel up, load your character(s), and do an /info_self to re-capture the data. I do realize that if you have 50 characters, it can still be a pain, in which case I'd suggest just hitting them when you can if you don't want to make a special effort to get them all at once.
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Sentinal doesn't seem to like my pc much so have to keep rebooting it if i want to send more than 1 lot of badges. Did post on the Titan forums, i just hope the issue i have gets sorted when they get around to releasing Sentinel 1.0. The Titan forum post if you were interested is this one:http://www.cohtitan.com/forum/index....ic,3776.0.html
(apologies for not linking it to a underlined word, i just don't know how :s )
--------------------------------------
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Thanks for the advice - nothing seems to be helping.
I can log into Titan Sentinel and track my character. I just can not log into the Titan Network or City Info Terminal website. I keep getting an error that says Username or password were not supplied, even when I am typing in the info.
Go Team Venture!
Quote:
Ah. At the moment, that particular error will pop up even if you haven't tried to log in. I checked with Sekoia on that one and that's fixed by the next push that's preparing to go live.|
Originally Posted by BlackSun17
I keep getting an error that says Username or password were not supplied, even when I am typing in the info.
|
Digging into this a bit, myself. Will send you a PM in a few minutes.
The Players' Guide to the Cities
Quote:
Just got home from work - TY for looking into this and for the PMs!
|
Originally Posted by B_Samson
Ah. At the moment, that particular error will pop up even if you haven't tried to log in. I checked with Sekoia on that one and that's fixed by the next push that's preparing to go live.
Digging into this a bit, myself. Will send you a PM in a few minutes. |
Go Team Venture!
On Thursday, February 24 at approximately 12 noon ET, all character badge data will be wiped from the City Info Tracker database on the Titan Network. Verified and unverified badge data will all vanish and badge totals will be reset to 0. However, all other character information will be preserved. I will post a follow-up notice once the maintenance is complete and it is safe to re-verify badge data.
After the release of Going Rogue, CIT suffered from a number of bugs that led to inappropriately verified badge information. Despite our best efforts to clear as much of the invalid data from our systems as we could, we undoubtedly have missed some. More recently, Titan Sentinel also had an unexpected manifest problem that contributed additional invalid verification data. We've worked hard to fix the problems that caused these situations. A clean slate will allow our users to re-verify their badges and have confidence that the information on the site is once again valid.
We're also taking this opportunity to make some architectural changes to the part of the database that stores character badge data. These changes should improve the performance of that table, contributing to a more responsive site.
We sincerely apologize for this necessary inconvenience. Please bear with us as we continue to make CIT better.
We've been saving Paragon City for eight and a half years. It's time to do it one more time.
(If you love this game as much as I do, please read that post.)