Updating Intel Chipset driver

As far as I can remember, when i19/Going Rogue went live, down at the bottom of the login screen, in pretty red letters, I am told that my gfx driver is out of date. I went to Intel's website and tried to correct the issue. Following the directions the conclusion by the site was that I needed to contact the manufacturer for the driver. I followed the link. I downloaded and installed what I thought was the driver. But still the pretty red letters persist. And within the last week, the game has crashed several times due to an out of date driver. 3 times this has happened today.

I have already run the updater for the gfx card and processor in the device manager and it says that they are up to date.

On this laptop I have to run at minimal gfx most of the time, (especially when teaming) otherwise the lag is too great and I have to /reloadgfx and or quit because I can barely move. Solo I can bump up the gfx a bit and run ok till it crashes.

I am by no means tech savvy and think that I have exceeded my daring knowledge on how to fix this issue. So I come here for help on the matter. My specs are -
1. Dell, Inspiron 1545 Laptop
2. Windows Vista Home Premium, 32 bit
3. Processor - Intel Premium Dual Cpu T3400 2.16 GHz 2.16 GHz
4. 3.00 Ram
5. Display Adapter - Mobile Intel 4 Series Express Chipset Family

Not sure if there is anything else spec wise that I need to include here, but if there is let me know.

Thanks for any and all help.

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Hollows

Beware the Woods at Night.
Miles to go and Skies to Fly!

Download CoH Helper and save it to the desktop.
Right-click on the file after it finishes downloading and select Run as Administrator. Click Yes if asked for confirmation.
Click the Forum Output button at the bottom of the program window and wait for it to finish.
Click OK in the window telling you it has finished.
Come to this thread and use CTRL-V to paste the results in a new post.
Submit the post.

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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

OK. Doing a bit of digging on the Dell website gives me a bit more info on your system.

The most recent Intel video driver on the Dell site for the Inpiron 1545 is from May of 2009. CoH will read that as an old driver, and it is. I'm not sure what the time-frame is on drivers being reported as out of date on the launcher screen, but I know it is measured in months, not years.

One of the problems is that OEMs (Dell, HP, Gateway, or any OEM) doesn't keep their laptop drivers updated with the most current version of the drivers from the video card (or in this case video chipset) manufacturer. And since they tweak the systems to only allow the OEM drivers, there is often no simple way to install the manufacturer's drivers. A skilled computer technician might be able to force the install of the Intel drivers, but it's not something I'd be comfortable trying to give instructions especially to someone who admits to not being tech savvy.

The other problem is that Intel graphics chips are very low end chips and are not designed to run graphics intensive games. Intel's OpenGL support in their drivers has been very poor for years, and they don't really seem to care how well their drivers support OpenGL since gamers aren't the market they are aiming for.

Unfortunately, you can't replace the video chipset in the laptop, so you are stuck with old drivers.

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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

Thanks a lot for helping Tex. That's not good news however I really appreciate you taking the time to research this issue.


---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at January 11, 2011 19:47 (-06:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
System Manufacturer: Dell Inc.
System Model: Inspiron 1545
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02
Central Processor: Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz (2 CPUs), ~2.2GHz
Memory: 3034MB
.Net Memory Report: 2139MB out of 3033MB available
Page File: 4696MB (1603MB currently in use)
C Drive: (WDC WD1600BEVT-75ZCT2) 63806MB out of 142586MB (44%) free
E Drive: (WDC WD1600BEVT-75ZCT2) 4594MB out of 9999MB (45%) free
F Drive: (TSSTcorp DVD+-RW TS-L633B) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family
Video Memory: 1293 MB
Driver Version: 7.15.0010.1489
Driver Date: 9/16/2008 11:23:10 PM
Driver Language: English

Sound Device Description: Speakers / Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.6047.0000
Driver Date: 9/16/2008 11:17:22 PM

Sound Device Description: Line 1 (Live! Cam Virtual)
Driver File: livecamv.sys
Driver Version:
Driver Date: 1/15/2007 7:57:08 PM

Sound Device Description: Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.6047.0000
Driver Date: 9/16/2008 11:17:22 PM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0G848F
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A02
BIOS Version: DELL - 27d80b11
BIOS Release: 20081117000000.000000+000


Registry Information for Current User
Resolution: 1366x768
3D Resolution: 1366x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No


Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)


World Texture Level: Unknown (3)
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 0.947
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 0.214
Music Sound Volume: 0.158

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 303173 bytes/second
Current Game Version: 1900.201011102104.27
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 120 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\V_MAPS\City has 1 file
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files

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Hollows

Beware the Woods at Night.
Miles to go and Skies to Fly!