Problem with the CoH trial updater.


DumpleBerry

 

Posted

Hey guys, I'm new here and I downloaded the free trial yesterday but today I realised that when I wanted to play the game the updater wanted me to download the whole game again even though I had already downloaded it yesterday. Is there anything I can do to stop this?


 

Posted

Quote:
Originally Posted by Hydrachi View Post
Hey guys, I'm new here and I downloaded the free trial yesterday but today I realised that when I wanted to play the game the updater wanted me to download the whole game again even though I had already downloaded it yesterday. Is there anything I can do to stop this?
... download the entire game again?

Are you sure it's just not running through a patch?


 

Posted

Quote:
Originally Posted by Hydrachi View Post
Hey guys, I'm new here and I downloaded the free trial yesterday but today I realised that when I wanted to play the game the updater wanted me to download the whole game again even though I had already downloaded it yesterday. Is there anything I can do to stop this?
It should tell you what it is doing. What does it say?
Quote:
Originally Posted by je_saist View Post
... download the entire game again?

Are you sure it's just not running through a patch?
Je_saist, I don't recall any patches being released today.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by DumpleBerry View Post
It should tell you what it is doing. What does it say?

Je_saist, I don't recall any patches being released today.
*shrugs*

Time can be flexible in tech support. I've lost count of the number of problems I've troubleshooted where somebody says they did something "yesterday" or that it was "just working yesterday"... but the error occurred over the weekend, last week, or a couple weeks ago.


 

Posted

Quote:
Originally Posted by Hydrachi View Post
Hey guys, I'm new here and I downloaded the free trial yesterday but today I realised that when I wanted to play the game the updater wanted me to download the whole game again even though I had already downloaded it yesterday. Is there anything I can do to stop this?

Okay this is a completely stupid question (well, a set of them), but I have to ask for completeness' sake.

Yesterday, you downloaded the installer/updater file right?

Did you run it yesterday and take "forever and a day" pulling down the actual game files? Or did you just grab the installer/updater and expect to play the game today?

If the former, you may have gotten a bad file during the original download. It happens.

If the latter, the installer/updater by itself is not the whole game. There's roughly 4GB of files you need to suck down through the updater before you can actually play.

One other dumb question. Are you on Windows 7/Vista?

Did you run the installer/updater as Administrator or did you just run it straight out? If you, indeed, did get the full 4GB downloaded yesterday, you may be running into an issue where User Account Control screwed the install up.



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