Being forced kicked from game
By
Dae,
Posted on: 2010-08-03 12:56 in ALL ACCESS Gameplay Technical Issues Bugs
check to make sure you didn't change your account password. not the game or forums. if you didn't then wait 24 hours and contact support if the change hasn't gone through. there may be a problem with account maitenance right now that is why i suggest doing it that way.
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Out of curiosity... when was this and which server were you on? I know that Freedom was taken down briefly last night (could have been this morning for you depending on where you are) for maintenance. Additionally, the maintenance that usually takes place Thursday mornings took place this morning on all US servers.
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Originally Posted by Dae
Tonight (this morning technically) while playing I was forced kicked from the game. I was the only one kicked from the game with the forced kicked message. Why would this happen? Only theory I've heard is someone got a hold of my password and was login in those 2 times i got kicked. I have not shared my password with anyone. I went to ncsoft website and updated my password but it still takes my old one to log into the game and the forums. Time delay?
 Thoughts? |
- Garielle
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Originally Posted by Frosty_Femme
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".
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i was on liberty 2am mst. i was the ONLY one who got kicked rest of my sg/friends on liberty had no issues. also there was no red warning message about the maintenance. I still had to use my old password to log into the forums :/
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Hmmm... have never tried to login to my account from more than one machine, so not sure if a second login would kick you or if they would simply get the "This account is already logged in" message. I HAVE seen the "already logged in message" after a crash before, but am always able to login immediately after, so can't say for certain whether it force kicks the person who is logged in when it pops that message up.|
Originally Posted by Dae
i was on liberty 2am mst. i was the ONLY one who got kicked rest of my sg/friends on liberty had no issues. also there was no red warning message about the maintenance. I still had to use my old password to log into the forums :/
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As for the password, as Sharker said, it is possible that you changed your Master Account password and not your game account password. They are not the same. The forums, as well as the game, use your game account, and not your Master account.
- Garielle
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Originally Posted by Frosty_Femme
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".
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The answer is yes logging in when already logged in will kick you off. When that little "this account is already logged in" message pops up just clicking the log in button a second time will kick the account that is already on line. And when you see the message when you are logging back in after a crash then it is kicking off the instance of the character that was logged in before. Some players have used this to get around the 30 second countdown.
My suggestion. Check all servers and see if there is a character you didn't create or if one was logged in recently that you know you didn't log in yourself.
Don't count your weasels before they pop dink!
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THANK YOU i did change the master acct pw not the game pw.... i have updated the game pw as well. hope that resolves my issue.|
Originally Posted by Garielle
As for the password, as Sharker said, it is possible that you changed your Master Account password and not your game account password. They are not the same. The forums, as well as the game, use your game account, and not your Master account.
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I'm really surprised i have not recieved any response to my in game help request i sent the other night. Not even the standard "we got ur message but don't know anything yet" email.
Tonight (this morning technically) while playing I was forced kicked from the game. I was the only one kicked from the game with the forced kicked message. Why would this happen? Only theory I've heard is someone got a hold of my password and was login in those 2 times i got kicked. I have not shared my password with anyone. I went to ncsoft website and updated my password but it still takes my old one to log into the game and the forums. Time delay?
Thoughts?