Contact pictures appearing as Black


Gammos

 

Posted

Hello all,

So I just got my laptop back from tech support (had issues and to change hard drive) and they restored it to windows Vista.

I upgraded back to windows 7 and re-installed CoX. But now when look at contact pictures as well as player pics in the info window it's just a black square.

I even upgraded the gfx and bios drivers and it still shows a black square.

Also, whenever I unplug or plug in my charger the game freaks and I almost always mapserver.

Does anyone know what the problem is?

Thanks in advance!


My 50's:
Fiya Man: Fiya/ Fiya/ Flame Blaster -Protector
Ethros: Dark/Dark/Dark Defender - Protector
Ja-Ja: Fire/Kin/Earth Controller- Protector
Shadow Flux: Fortunata
Daily Forecast: Fire/Storm/Mace Corruptor- Infinity

"XP is for sissies. Real men collect debt." -Adelie

@Gammos

 

Posted

First, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.

Then, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at June 20, 2010 09:43 (-04:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv4 Notebook PC
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 4096MB
.Net Memory Report: 2840MB out of 3998MB available
Page File: 6648MB (1347MB currently in use)
C Drive: (WDC WD3200BEVT-60ZCT0 ATA Device) 193233MB out of 290455MB (66%) free
D Drive: (WDC WD3200BEVT-60ZCT0 ATA Device) 2223MB out of 14784MB (15%) free
E Drive: (Optiarc DVD RW AD-7561S ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family
Video Memory: 1695 MB
Driver Version: 8.15.10.1883
Driver Date: 8/27/2009 8:07:12 AM
Driver Language: English

Sound Device Description: Speakers and Dual Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt64.sys
Driver Version: 6.10.6276.0000
Driver Date: 3/23/2010 2:53:06 PM

Sound Device Description: SPDIF (Digital Out via HP Dock) (IDT High Definition Audio CODEC)
Driver File: stwrt64.sys
Driver Version: 6.10.6276.0000
Driver Date: 3/23/2010 2:53:06 PM

Sound Device Description: Independent*Dual Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt64.sys
Driver Version: 6.10.6276.0000
Driver Date: 3/23/2010 2:53:06 PM


WMI Information
Motherboard Manufacturer: Hewlett-Packard
Motherboard Model: (empty)
Motherboard Product: 30F7
Motherboard Version: 99.C3
BIOS Manufacturer: Insyde
BIOS Name: Default System BIOS
BIOS Version: HPQOEM - 1
BIOS Release: 20100518000000.000000+000


Registry Information for Current User
Resolution: 1280x800
3D Resolution: 1280x800 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No


Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)


World Texture Level: Low
Character Texture Level: Medium
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.047
Music Sound Volume: 0.052

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1800.201005212331.2T
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found


My 50's:
Fiya Man: Fiya/ Fiya/ Flame Blaster -Protector
Ethros: Dark/Dark/Dark Defender - Protector
Ja-Ja: Fire/Kin/Earth Controller- Protector
Shadow Flux: Fortunata
Daily Forecast: Fire/Storm/Mace Corruptor- Infinity

"XP is for sissies. Real men collect debt." -Adelie

@Gammos

 

Posted

Im not exactly sure what im supposed to post for Hijack this.

What do I submit?


My 50's:
Fiya Man: Fiya/ Fiya/ Flame Blaster -Protector
Ethros: Dark/Dark/Dark Defender - Protector
Ja-Ja: Fire/Kin/Earth Controller- Protector
Shadow Flux: Fortunata
Daily Forecast: Fire/Storm/Mace Corruptor- Infinity

"XP is for sissies. Real men collect debt." -Adelie

@Gammos

 

Posted

Quote:
Video Device Name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family
Here's your problem:

Quote:
Quote:
Originally Posted by Quickshadow View Post
I'm running COH on my laptop with an Intel Series 965 Graphic chipset. Since the release of I-17, things have gotten a bit buggy, including not being able to see the portraits of players or NPCs I'm talking to. I'm not particularly looking for help, since there's not much I can do in terms of upgrading graphics, but I wanted to post in case the developers were not aware of these issues with the chipset. I'm aware that my system may just be too low tech, but it seems like it should meet the minimum requirements. I didn't see any topics in the feedback or bug sections where this seems appropriate however.
As to your Intel chipset... um... well... You might want to think about getting a new laptop that doesn't use Intel Integrated graphics: http://boards.cityofheroes.com/showthread.php?t=219502

And from another post:

Quote:
http://boards.cityofheroes.com/showp...9&postcount=26
http://boards.cityofheroes.com/showp...73&postcount=6

Here's the relevant bits:

Quote:
actually some things were changed on the low end.

Some of the old non-standard proprietary code was junked and re-written to, as I understand it, a stricter OpenGL specification adherence. Theoretically this should have improved and standarized image quality across all OpenGL adhearent API sets (1.3, 1.4, 1.5, 2.0, 2.0 ES, and 3.0), but instead wound up appearently caused issues on certain vendors drivers: e.g. Intel, e.g. Fglrx / Catalyst drivers of a certain age, e.g. Nvidia drivers of a certain age.

Hence the number of Intel users suddenly locked out of the game and finding shader quality wasn't an option, and the known issue with Geforce 4 crashes.
Quote:
Also, if you ARE using Intel Integrated graphics, you may, or may not, be S.O.L. when it comes to getting the exact same graphics settings as before. The existing graphics engine contained several hacks, work-arounds, kludges, and in some cases just plain bad coding to achieve some of the visual effects under OpenGL 1.3-1.5 Rendering paths.

The Ultra Mode upgrade fixed several of the outstanding code quality issues. Unfortunately, just because the graphics code itself might now be API Adherent... does not necessarily mean that the drivers themselves are API Adherent.

It is very possible, although unconfirmed, that CoH's engine was making use of non-specification OpenGL API calls to achieve some of the graphical effects. Converting these graphical effects into "standardized" OpenGL API calls may encounter problems when a vendor has implemented the non-specification call for performance or hardware reasons. E.G. : Nvidia, UltraShadow, and GeforceFX.

From the information that has been given to the players, it seems that the guys working on the engine think they can reduplicate existing effects on the cleaned-up code. They might not be able to. As demonstrated... quite painfully for many players... in the 5/04 patch, kludging the engine means... kludging the engine.
What you are wanting is for the developers to REBREAK the graphics engine.

You are going to be better off contacting Intel and getting them to FIX the OpenGL support for your graphics driver: http://www.intel.com/support/feedback.htm
and another post which might help:

Quote:
There is one trick you could try though. From luminous martini: http://boards.cityofheroes.com/showthread.php?t=220618

Quote:
1. right click on CoH shortcut
2. click on properties
3.click on shortcut tab at top
4. go to target window "C:\Program Files\City of Heroes\CohUpdater.exe"
5. after the last " press space once
6. enter the following code exactly -useTexEnvCombine
7. click on apply then ok
8. right click on CoH then click run as admin.
This forces the game to use the same rendering path as Intel Integrated graphics.

Which may... or may not work.


 

Posted

Thank you very much!

I see now that Intel just doesn't cut it for CoH...Well at least I can still play the game properly...

So if I were to upgrade my gfx, would I be able to switch to Nvidia or would I have to stay with an Intel grx card??

**Edit** Also, whats the best gfx card for CoX on windows 7 currently anyway?


My 50's:
Fiya Man: Fiya/ Fiya/ Flame Blaster -Protector
Ethros: Dark/Dark/Dark Defender - Protector
Ja-Ja: Fire/Kin/Earth Controller- Protector
Shadow Flux: Fortunata
Daily Forecast: Fire/Storm/Mace Corruptor- Infinity

"XP is for sissies. Real men collect debt." -Adelie

@Gammos

 

Posted

Unfortunately you aren't going to be able to upgrade your graphics. Laptops graphics chips aren't made to be replaceable. The only way to upgrade your graphics is to buy a new system.

I know it takes money that you probably don't have but really the best solution is to have a desktop system dedicated to gaming only. Second best is to have a desktop system that you use for gaming and other stuff which is probably what most of us have. Third best is to get a gaming laptop but those are very expensive. You could build a couple good desktops for the price of a gaming laptop.

Most laptops are simply not intended for extreme gaming. Most today have pretty good graphics because they are intended to be able to play high definition video and most pc games. However when you get into the games that require a high end processor and gpu a standard laptop just can't handle it.


Don't count your weasels before they pop dink!

 

Posted

Quote:
Originally Posted by Gammos View Post
Thank you very much!

I see now that Intel just doesn't cut it for CoH...Well at least I can still play the game properly...

So if I were to upgrade my gfx, would I be able to switch to Nvidia or would I have to stay with an Intel grx card??

**Edit** Also, whats the best gfx card for CoX on windows 7 currently anyway?
If you check the front page of www.cityofheroes.com you'll find that AMD / ATi is the current graphics partner. The best performance cards right now, industry wide, is ATi's RadeonHD 5000 series lineup.

As to upgrading your graphics, very few laptops have the capability to upgrade, and I don't recognize your model as being an MXM compatible chassis.

So, in your specific case, a "new" system might be your only realistic option.

It is possible that Intel could update their reference drivers, but given that Intel is pretty much a laughingstock of the gaming industry who hasn't ever issued a hot-fix for any specific game before... well... You'd probably spend less time looking through their graphics documentation and writing your own driver.

It also isn't likely that HP or any other vendor will press Intel to update the drivers either, as they see this as a perfect opportunity to sell you a completely new laptop. Given that you stated you just got this laptop BACK from tech support, I'm under the impression you aren't looking to drop another $500+ on a new laptop.

* * *

I think I also need to state that while our game developers are aware of the issues with Intel compatibility, there is a limit to what code they can implement or lock-out without rekludging the engine. As the game moves forward, it's been indicated that Television and his graphics crew will do their best to keep from breaking existing compatibility.

In theory then, play on Intel Integrated graphics probably should not get any-worse when all of the changes for Going Rogue are finally implemented.

Unfortunately, I highly doubt support is going to improve. Wrangling decent performance / image quality out of Intel's Graphics Accelerators requires either using OpenGL code that makes DirectX look pretty, or writing to the DirectX API.


 

Posted

I see...Well thank you both very much.

I do plan on getting a new computer in the near future. This time I will be getting a mac (Industry standard for DJ's) so maybe I will be able to play better on there...? -___-


Anyway, thanks a bunch!


My 50's:
Fiya Man: Fiya/ Fiya/ Flame Blaster -Protector
Ethros: Dark/Dark/Dark Defender - Protector
Ja-Ja: Fire/Kin/Earth Controller- Protector
Shadow Flux: Fortunata
Daily Forecast: Fire/Storm/Mace Corruptor- Infinity

"XP is for sissies. Real men collect debt." -Adelie

@Gammos

 

Posted

Quote:
Originally Posted by Gammos View Post
I see...Well thank you both very much.

I do plan on getting a new computer in the near future. This time I will be getting a mac (Industry standard for DJ's) so maybe I will be able to play better on there...? -___-


Anyway, thanks a bunch!
Just don't get one with Intel Integrated graphics.

Actually, off the top of my head, since Apple just updated the Mini, I don't think any currently shipping Apple's are using Intel Integrated graphics.

On the flip side of the coin, the fastest graphics cards the Mac's come with is the RadeonHD 4870... and you kinda get reamed on the price.

However, Manga says that standard add-in PCIE 16x cards "should" be able to run in the PowerMacs... I personally have not tried this though.