City of Heroes: Live Forum Archive

Freedom: Shadow Shard fully crashed?

Caliburst

By Caliburst,
Posted on: 2010-06-01 20:07 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

We had two TFs running in the Shard (Quaterfield) when it suddenly went down about 10:45pm Eastern. Toons who were in that zone are getting "Character X is still logging out, please try again", or they can click the toon, then get the "cannot connect to DBserver" error msg.

FYI as a reference, if you're having similar problems, state your server, the zone you were in, and what time it went down. Thanks...

 

Posted

I am having the same issues as listed above.

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Posted

I cannot get past the server selection screen and get the "Lost connection to DB server" nonsense.

"...freedom isn't a commodity to compromise." -- Captain America, New Avengers #21

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Posted

Everything seems to be crashing

 

Posted

Freedom server ITF just crashed, got " Lost connection to server " every 2 seconds.

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Posted

We are having this same issue in Mercy right now (11:20 pm est). Frequent mini-mapserves leading into one major mapserve. As of right now I can't log into freedom at all.

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Posted

I understand the game just hit 6 years old, but give me a break! There are much older games that don't disconnect me on a nightly basis. If you can come out with an expansion, make new powersets and make this "ultra mode", then you can make an attempt with a server(s) upgrade. Friggin ridiculous.

 

Posted

FYI: This is still ongoing. I was contacted by a GM on it, and "higher support" is investigating. I asked multiple times for a forum post to that effect so people have a clue that the GMs/serverhamsters are indeed looking at it, so let's see if it happens.

 

Posted

Quote:
Originally Posted by hackwolf View Post
I understand the game just hit 6 years old, but give me a break! There are much older games that don't disconnect me on a nightly basis. If you can come out with an expansion, make new powersets and make this "ultra mode", then you can make an attempt with a server(s) upgrade. Friggin ridiculous.
Not for nothing, but we have already had a couple server upgrades in the past. This is the first I've seen any major server-wide problems on Freedom in a while. Is it time for another server upgrade? Maybe, but I certainly don't disconnect on a nightly basis, nor think their expansion and upgrade plans are ridiculous.

On topic:
I was damage farming last night, so I was inside a mission. I don't know if I got any lag but I can tell you that I am still connected right now. I saw everybody's complaints in our global channel from last night, which is what led me here.

I did have to run /chatload to re-add the global channels though, so that must have gone down at least once during the night, but the server as a whole has not gone down.

 

Posted

Quote:
Originally Posted by Master-Blade View Post
Not for nothing, but we have already had a couple server upgrades in the past. This is the first I've seen any major server-wide problems on Freedom in a while. Is it time for another server upgrade? Maybe, but I certainly don't disconnect on a nightly basis, nor think their expansion and upgrade plans are ridiculous.
I'd have to agree with MB here. Freedom's been seamless performance wise for a long time now. Last night SEEMS to be an aberration of some sort, but without GM/redname commentary, we're just floundering in the dark here, making up reasons. Barring last night, though, I've hardly seen server blips on Freedom. I know Virtue and a few other servers seem to have an odd cycle of disconnection issues, some more frequent than others. Maybe we're just catching up to their brand of cool.

Please try to keep commentary in this thread related to stability issues, what you saw, and when you saw it. Thanks for keeping this thread productive, everyone!

 

Posted

Every once in a while when I am logging in to the game (before server selection), I'll get instantly disconnected and receive the "Cannot connect to DB server" message. It doesn't happen often enough to be a real issue, but the fact that it does happen is still annoying.

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Posted

Quote:
Originally Posted by metalhead300 View Post
Every once in a while when I am logging in to the game (before server selection), I'll get instantly disconnected and receive the "Cannot connect to DB server" message. It doesn't happen often enough to be a real issue, but the fact that it does happen is still annoying.
Freedom did the "black hole" thing last night during a synapse. could not log on the character until they apparently reset something.

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Posted

Quote:
Originally Posted by Turgenev View Post
I'd have to agree with MB here. Freedom's been seamless performance wise for a long time now. Last night SEEMS to be an aberration of some sort, but without GM/redname commentary, we're just floundering in the dark here, making up reasons. Barring last night, though, I've hardly seen server blips on Freedom.
Since I17 went live, I've actually had quite a few occasions where the game freezes momentarily and then gives me the screen where I can note what I was doing before it closed down. This hasn't been happening every night, but fairly frequently. I turned off ultra mode because I can't run it without an unplayable amount of lag, so other than that, I don't know what could be causing these new problems.