Can't see contact pictures on Laptop
By
Gwenners,
Posted on: 2010-05-29 24:18 in ALL ACCESS Gameplay Technical Issues Bugs
It's really difficult to troubleshoot without concrete information.
Please post a log from running CoH Helper as it will give information about your system (including the drivers), and the CoH installation and settings.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at May 29, 2010 14:43 (-05:00)
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: Dell Inc.
System Model: Inspiron 1545
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A14
Central Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3072MB
.Net Memory Report: 1594MB out of 3032MB available
Page File: 4587MB (1475MB currently in use)
C Drive: (ST9250315AS) 136429MB out of 223434MB (61%) free
E Drive: (ST9250315AS) 9313MB out of 14999MB (62%) free
D Drive: (HL-DT-ST DVD+-RW GT10N) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family
Video Memory: 1324 MB
Driver Version: 8.15.10.2082
Driver Date: 2/11/2010 12:45:32 AM
Driver Language: English
Sound Device Description: Speakers / Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.6217.0000
Driver Date: 6/29/2009 12:44:38 PM
Sound Device Description: Speakers (3- USB PnP Sound Device)
Driver File: CM108.sys
Driver Version: 5.12.0008.1803
Driver Date: 6/28/2007 7:18:10 AM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0G848F
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A14
BIOS Version: DELL - 27d90c07
BIOS Release: 20091207000000.000000+000
Registry Information for Current User
Resolution: 1366x768
3D Resolution: 1366x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (0)
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 598709 bytes/second
Current Game Version: 1800.201003300904.25T5r
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 32 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
Quote:
If you are having an issue with the graphics adj slider crashing the game, run CoX in 'Safe Mode' (theres a check box next to the 'Accept' button on the second page of the launcher.) Then go to your graphics options, you should be able to safely adjust them.
|
Originally Posted by livinggargoyle
I've got a Dell Inspiron 1545, and for the most part, it runs CoH Very smoothly. However, It insta-crashes when I go to monkey with the graphics slider, and, as the subject states, I can't see the contact photos. Is this a consequence of running CoH on a machine that, to my knowledge, has only software graphics enhancement, or is this a Win7 thing? Any help would be appreciated.
|
EDIT: There is a newer driver on the Intel site, but I don't know if it will install or not. Dell and other OEM's often tweak things so that the standard drivers won't install.
There is an unsupported work-around for this and the instructions are posted on the Intel website for how to force the Intel drivers to install on a system that the OEM has tweaked.
Rassum frassum old-timer's syndrome causing brain and eyes to play tricks on me.
Dell also has updated Audio drivers for your sound chipset so I'd recommend installing that as well.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Ummm, TJ...
Quote:
It appears that the latest driver is installed already, you might have been looking at the sound drivers, which are old.
|
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family Video Memory: 1324 MB Driver Version: 8.15.10.2082 Driver Date: 2/11/2010 12:45:32 AM Driver Language: English |
You're right, I was expecting the video drivers to be out of date and my mind played a little trick on me there showing what I expected to see instead of what was really there.
My apologies.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Well its not going to help but you should be happy its showing them at all 
The last patch for the 440mx card that was on fixed an issue that stopped the game crashing when displaying the contacts pictures and costume change window pictures which fixed a few other 3d cards crashes as well.
However the fix still didnt make them display correctly and a lot are just odd pictures now, usually small pics crushed up in the corner of the window, others dont display at all but hey its better than crashing
Ah, but that's the thing. It isn't showing them at all. And thank you for pointing out the costume change window bit. That doesn't work either. Well, the good news is THOSE aren't making me crash.
Ignore this. Definitely a blonde moment. After posting, I decided to check and sure enough my video driver was out of date. Once updated -- well, lets just say I should have done that first.
I've got a Dell Inspiron 1545, and for the most part, it runs CoH Very smoothly. However, It insta-crashes when I go to monkey with the graphics slider, and, as the subject states, I can't see the contact photos. Is this a consequence of running CoH on a machine that, to my knowledge, has only software graphics enhancement, or is this a Win7 thing? Any help would be appreciated.