Going rogue Purchases down?


je_saist

 

Posted

Recently i recruited a friend to CoH/V shes paid for 3 months of game time and is already past the 1 month free time. She wants going rogue but every time she tries to pay for it, she gets an error saying "We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners." anyone able to help as to why she gets that message? even tried using my own card and same message, petitioned a Gm and they escalated the petition but its been 3 days


 

Posted

Quote:
Originally Posted by Solistion View Post
Recently i recruited a friend to CoH/V shes paid for 3 months of game time and is already past the 1 month free time. She wants going rogue but every time she tries to pay for it, she gets an error saying "We're sorry, but we are unable to accept your order at this time. Please try again later or tomorrow. If you continue to have problems, you may wish to visit one of our retail partners." anyone able to help as to why she gets that message? even tried using my own card and same message, petitioned a Gm and they escalated the petition but its been 3 days
3 days would have put this petition on either Friday or Saturday.

Nobody is in the office on Saturday or Sunday to deal with this kind of issue, so you'll probably be hearing from somebody either on Tuesday or Wednesday.