City of Heroes: Live Forum Archive

Trouble with loading

Flameshot

By Flameshot,
Posted on: 2010-04-22 13:43 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

I'm having a hard time trying to find out just exactly why I can't seem to load the game anymore. I can get it to start, enter my password, click on a server, see all my characters. When I try to Enter Paragon City, I get timed out while loading the zone.

I'll throw out the CoH Helper info and see what you guys think.

Quote:
---System information gathered by CoH Helper version 0.1.1.8---

DxDiag gathered at April 22, 2010 15:27 (-05:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: HP-Pavilion
System Model: NY545AA-ABA p6210y
BIOS: BIOS Date: 09/08/09 15:16:20 Ver: 5.18
Central Processor: AMD Athlon(tm) II X4 620 Processor (4 CPUs), ~2.6GHz
Memory: 6144MB
.Net Memory Report: 4656MB out of 6143MB available
Page File: 10411MB (1873MB currently in use)
C Drive: (WDC WD64 00AAKS-65A7B SCSI Disk Device) 531527MB out of 598084MB (88%) free
D Drive: (WDC WD64 00AAKS-65A7B SCSI Disk Device) 2232MB out of 12292MB (18%) free
E Drive: (hp DVD-RAM GH40L SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 4350
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x954F)
Video Memory: 3830 MB
Driver Version: 8.671.0.0
Driver Date: 11/4/2009 10:17:30 AM
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 4350
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x954F)
Video Memory: 3830 MB
Driver Version: 8.671.0.0
Driver Date: 11/4/2009 10:17:30 AM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5910
Driver Date: 8/4/2009 10:50:58 AM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5910
Driver Date: 8/4/2009 10:50:58 AM


WMI Information
Motherboard Manufacturer: PEGATRON CORPORATION
Motherboard Model: (empty)
Motherboard Product: VIOLET
Motherboard Version: 3.02
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 09/08/09 15:16:20 Ver: 5.18
BIOS Version: HPQOEM - 20090908
BIOS Release: 20090908000000.000000+000

Registry Information for Current User
Resolution: 1600x900
3D Resolution: 1600x900 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Low Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1600.20100114.11Tt
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found
I'm pretty nub at fixing this, but I've been doing the best I can to try and work around the problem. I was able to create a new character and load into Atlas Park only one time which was yesterday.

 

Posted

Several have been able to resolve long loads by doing the following:

Right click on your City Of Heroes shortcut.
Click on Properties.
Click on the Compatibility tab.
Make sure that "Run in compatibility mode" is unchecked.
A little further down put a check mark in "Run as Administrator"

Hope this helps.



We'll see....

 

Posted

This did.
Also, I was originally trying to open the shortcut via Steam, and this was not working.
When I used the actual shortcut file in the folder on my desktop, it worked flawlessly.

Thanks for the help.