Cant Reach www.coh.com


Dark Ether

 

Posted

I Apologize if this is the wrong place to ask but my search-fu has not found any information on my problem. Since Monday I have not been able to access the main site (www.cityofheroes.com) in any form or fashion.

The IT guys in the office have told me they are not blocking anything and I can access the site at home. I have tried IE8 and Mozilla with no results. I am on the East coast central time, Alabama specificaly.

Just wondering has anyone else had troubles getting on the website. And even more goofy is that I can access the game from work but not the website.

Any one have any ideas?


Dragon-King First level 50 -- Fire/Nrg Blaster
(and to many alts to mention)
Protector
Quote:
Originally by Arcanaville: Everything in Praetoria was designed during a drinking binge in which the devs temporarily forgot the rules.

 

Posted

My It guys can't access it from their computers either and have told me that they believe the problem may be in a hop somewhere. The primary line we are allowed to use is a DSL line by Bellsouth. Just wondred if I was the only one.

Hopefully somewhere down the information pipe this gets resolved.


Dragon-King First level 50 -- Fire/Nrg Blaster
(and to many alts to mention)
Protector
Quote:
Originally by Arcanaville: Everything in Praetoria was designed during a drinking binge in which the devs temporarily forgot the rules.

 

Posted

Quote:
Originally Posted by Dragon_King View Post
My It guys can't access it from their computers either and have told me that they believe the problem may be in a hop somewhere. The primary line we are allowed to use is a DSL line by Bellsouth. Just wondred if I was the only one.

Hopefully somewhere down the information pipe this gets resolved.
Have you tried flushing your browser cache?
Have you tried flushing your DNS cache?



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
Have you tried flushing your browser cache?
Have you tried flushing your DNS cache?
Just to clarify

Browser Cache

Firefox -> check w/in Preference
Internet Explorer -> Tools / Internet Options, select Delete under Browsing history
Chrome -> no idea

DNS Cache

From a command line, type: ipconfig /flushdns


 

Posted

have deleted cookies, temporary internet files and flushed the DNS. Tried running traceroute but hard to make heads or tails of it.

Maybe someone will reboot between here and Dallas maybe.

Thanks for all the replies. Will just have to hope for the best.


Dragon-King First level 50 -- Fire/Nrg Blaster
(and to many alts to mention)
Protector
Quote:
Originally by Arcanaville: Everything in Praetoria was designed during a drinking binge in which the devs temporarily forgot the rules.

 

Posted

Quote:
Originally Posted by Dragon_King View Post
have deleted cookies, temporary internet files and flushed the DNS. Tried running traceroute but hard to make heads or tails of it.

Maybe someone will reboot between here and Dallas maybe.

Thanks for all the replies. Will just have to hope for the best.
Can you dump the output of a traceroute to here?

If you're having trouble copying it out of the command prompt window here's how you pipe it to a text file.

Code:
tracert www.coh.com > C:\traceroute.txt
Essentially the > tells it to kick the output to the specified path for a text file then creates said text file.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.