Veteran Reward Problem


Catwhoorg

 

Posted

Hello, I have been playing a long time, I have the 18 month badge, and I looked at when i got my veteran reward, I havent deactivated it since then (Sept. 4, 2009). I even checked that i have paid for the months in the billing summary section. It says i've payed:
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Oct. 4, 2009
Nov. 4, 2009
Dec. 4, 2009
Jan. 4, 2009
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(These dates are after Sept. 4, 2009)
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And yet I still don't have my 21 month badge.
Thanks for reading.


 

Posted

Open up a Support ticket via the PlayNC website -- this is a known issue from time to time with peoples' Vet rewards, and many people have reported prompt correction to the issue. Best of luck.

Welcome to the forums, piemaskot!


Leader of Legion of Valor/Fallen Legion (Victory server)
http://legionofvalor.guildportal.com / http://fallenlegion.guildportal.com

StainedGlassScarlet - L50 Spines/Inv Scrapper | Badges: 1,396
Avatar detail taken from full-size piece by Douglas Shuler here

 

Posted

I filed an in-game petition and was awarded my wayward badge in about 4 days.



 

Posted

I got mine fixed in a couple of days.

They have to escalate it, as the 1st teir GMs do not have the account info needed to verify, but its fairly routine.



@Catwhoorg "Rule of Three - Finale" Arc# 1984
@Mr Falkland Islands"A Nation Goes Rogue" Arc# 2369 "Toasters and Pop Tarts" Arc#116617

 

Posted

Thanks everyone