Can't buy new slots?

All,

I wanted to transfer a bunch of characters to my home server, where I am full on purchased slots, but I have up to 12 more I could buy. When I tried to buy them, I got that my payment was denied.

What bothers me is that I use the same card to pay my account cost, I used the card just last week to buy the Martial Arts pack, and I have used the card in the past to buy slots. I'm also 100% sure my card is paid off. I pay it in full each month, and I dont even come remotely close to the limit.

Has anyone else had this issue?

Thanks,

Lewis

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Random AT Generation!
"I remember... the Alamo." -- Pee-wee Herman
"Oh don't worry. I always leave things to the last moment." -- The Doctor
"Telescopes are time machines." -- Carl Sagan

Could you be hitting the 30-day purchase limit on your NCSoft account? If you log into you account and go to 'Billing Summary', it will list a '30-Day Purchase Limit'. This is independent of any limit set by your credit card and also independent of the restrictions on number of purchases in a single day.

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Paragon City Search And Rescue
The Mentor Project

Well, it said that the limit was $100 and that the amount used was $0. At least I think the secondary value was $0. I did buy the Martial Arts pack on 3 accounts, but that'd only be $60. I don't know if I paid my account with the card within 30 days, since I pay in yearly blocks.

I also checked and I have plenty of credit on my card.

Oh well. I have a ticket in. Maybe a GM or whatever can tell me why. I hope it is something simple. I want to buy 15 slots.

Thanks,

Lewis

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Random AT Generation!
"I remember... the Alamo." -- Pee-wee Herman
"Oh don't worry. I always leave things to the last moment." -- The Doctor
"Telescopes are time machines." -- Carl Sagan

I could be way off base, but it may be that in order to get the system to work with the "free transfers" gift, they may have had to take the purchases offline temporarily. Not to keep people from buying them, but so that the Buy Character Tranfer button (or however it's labeled) won't actually charge the account.

Or it could be an unintended side effect of enabling the free transfers that no one thought to check.

Hopefully, your ticket will get a speedy response from someone that knows what they are doing and it will all get straightened up.

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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.