need help with video problems

never had this problem till i upgraded to windows 7. when i log in i only see my cape on my characters no other body parts show up and same when navigating the city only items rendered are the capes. thanks in advance.



---System information gathered by CoH Helper version 0.1.1.8---

DxDiag gathered at November 11, 2009 17:33 (-06:00)
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
System Manufacturer: TOSHIBA
System Model: Satellite L35
BIOS: Phoenix NoteBIOS 4.0 Release 6.1
Central Processor: Intel(R) Celeron(R) M CPU 410 @ 1.46GHz, ~1.5GHz
Memory: 2048MB
.Net Memory Report: 1296MB out of 1918MB available
Page File: 2935MB (901MB currently in use)
C Drive: (TOSHIBA MK1032GSX ATA Device) 66951MB out of 95385MB (70%) free
E Drive: (ODI EV412BKD SCSI CdRom Device) zero-size drive
D Drive: (MATSHITA DVD/CDRW UJDA770 ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon Xpress Series
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Xpress Series (0x5A62)
Video Memory: 830 MB
Driver Version: 8.561.0.0
Driver Date: 12/1/2008 8:29:34 PM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 5:51:47 PM


WMI Information
Motherboard Manufacturer: TOSHIBA
Motherboard Model: (empty)
Motherboard Product: Satellite L35
Motherboard Version: Not Applicable
BIOS Manufacturer: TOSHIBA
BIOS Name: Phoenix NoteBIOS 4.0 Release 6.1
BIOS Version: TOSQCI - 6040000
BIOS Release: 20071024000000.000000+000

Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Lowest

World Texture Level: Low
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: No
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1600.20091015.6T
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found

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It's likely due to your video card drivers. That either isn't a Windows 7 driver or it's a really old alpha or beta Windows 7 driver.

I'd check the Toshiba support site to see if they have a Windows 7 driver for your video card. I can't see which specific model of the Satellite L35 you have, so can't tell for certain if there is a Windows 7 driver available for it. All of the different L35 models I looked at listed a 32-bit Windows 7 Display Driver with a date of 9-4-2009, so you can likely find one there.

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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

thx that fixed the problem.

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Glad it was such an easy fix.

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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.