Cant zone after selecting character/Win 7
By
Dr_Illuminatis,
Posted on: 2009-10-31 22:52 in ALL ACCESS Gameplay Technical Issues Bugs
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:53:55 PM, on 10/31/2009
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.ex e
C:\Windows\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\Rob\AppData\Local\Microsoft\Windows\Tempo rary Internet Files\Content.IE5\NPR5C1VP\HijackThis[1].exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
--
End of file - 3059 bytes
Badging in a PvP zone?
If you are treasure hunting on a battlefield wearing an enemy uniform, there is a high probability that you will be attacked.
This is an enjoy-the-ride game. "50" is only a number, not the goal of the game. - Noxilicious
Dr.,
Please post a CoH Helper log rather than a DXDiag.
So far by the looks of it, barring any consistencies between the 2 CoH Helper logs, you're both running 32-bit. If Dr can post that CoH Helper, maybe we can find another thing in common to find a solution 
We'll see....
Same Problem slow load, log in, select Character, get loading screen gets between 10 - 25% then either stays there or kicks me back to the log in Screen.
CoH Helper info:
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at November 1, 2009 13:06 (-05:00)
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
System Manufacturer: Sony Corporation
System Model: PCV-RZ56G(UC)
BIOS: BIOS Date: 10/01/04 13:06:46 Ver: 08.00.08
Central Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz (2 CPUs), ~3.4GHz
Memory: 2048MB
.Net Memory Report: 1370MB out of 2047MB available
Page File: 3275MB (819MB currently in use)
C Drive: (WDC WD3200AAJB-00TYA0 ATA Device) 288464MB out of 305242MB (94%) free
D Drive: (ST330063 1AS SCSI Disk Device) 191935MB out of 286165MB (67%) free
F Drive: (PIONEER DVD-RW DVR-107D ATA Device) zero-size drive
E Drive: (SONY DVD RW DRU-830A ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3600 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter AGP (0x9596)
Video Memory: 1273 MB
Driver Version: 8.661.0.0
Driver Date: 9/23/2009 17:06:42
Driver Language: English
Sound Device Description: Speakers (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1373
Driver Date: 6/4/2009 01:47:14
Sound Device Description: SPDIF Out (Creative SB X-Fi)
Driver File: ctaud2k.sys
Driver Version: 6.00.0001.1373
Driver Date: 6/4/2009 01:47:14
WMI Information
Motherboard Manufacturer: ASUSTek Computer Inc.
Motherboard Model: (empty)
Motherboard Product: P4SD-VL
Motherboard Version: To be filled by O.E.M.
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 10/01/04 13:06:46 Ver: 08.00.08
BIOS Version: A M I - 10000401
BIOS Release: 20041001000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 7011690 bytes/second
Current Game Version: 1600.20091015.6Ts
Installation Directory: D:\City of Heroes
Mod files in the Data directory
No modifications found
I just installed Win7 Pro (x64... clean install as I was running XP x64 prior) yesterday and installed the CoH client today. At first I was running into the same issue noted in this thread. I went and pulled down CoH Helper to post my config/diag info, and then thought I'd poke around the Properties of the CoH app. I noted that it was set to Run as Administrator, but that it was also running under XP Compatibility Mode (SP3). I disabled Compatibility Mode and fired up the client... BAM... it started up much more quickly, and there was no issue getting from the char selection screen into whatever zone the toon was parked in.
So, while I'm not saying that it should work for everyone, what worked for me is:
1) Make sure that the CoH client is running under Administrator creds, and
2) Turn off Windows XP Compatibility Mode.
If that solves the issue, post it here so that others will know for sure if it worked or not. Since I'm running a 64-bit OS, it might possibly have been why doing the above worked for me.
That worked for me:
take CohUpdater.exe, and CityofHeroes.exe out of Compatibility mode, but keep the "Run as Administrator" box Checked. That cleared up my issue. Thanks Guys.
Quote:
Worked like a charm. I have it running as admin now with Compatability off and all is well now.|
Originally Posted by Hyp3r
I just installed Win7 Pro (x64... clean install as I was running XP x64 prior) yesterday and installed the CoH client today. At first I was running into the same issue noted in this thread. I went and pulled down CoH Helper to post my config/diag info, and then thought I'd poke around the Properties of the CoH app. I noted that it was set to Run as Administrator, but that it was also running under XP Compatibility Mode (SP3). I disabled Compatibility Mode and fired up the client... BAM... it started up much more quickly, and there was no issue getting from the char selection screen into whatever zone the toon was parked in.
So, while I'm not saying that it should work for everyone, what worked for me is: 1) Make sure that the CoH client is running under Administrator creds, and 2) Turn off Windows XP Compatibility Mode. If that solves the issue, post it here so that others will know for sure if it worked or not. Since I'm running a 64-bit OS, it might possibly have been why doing the above worked for me. |
Thanks!
Badging in a PvP zone?
If you are treasure hunting on a battlefield wearing an enemy uniform, there is a high probability that you will be attacked.
This is an enjoy-the-ride game. "50" is only a number, not the goal of the game. - Noxilicious
Cool... glad it worked for 32-bit installs as well!
Hey gang,
I am having a bit of trouble and hope you can help. I just installed Win 7 and then installed the game. After trying to start the game I can get to the log in screen but it takes twice as long to get there as before. Once I get there I can log in, select my server and then character. At this point it begins to load the zone and just stops loading at about 10%. I can walk away for 10 minutes and it will still be sitting there with no more progress made. Attached is the necessary information below. Ideas?
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at October 31, 2009 22:47 (-07:00)
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P35-DS3R
BIOS: Award Modular BIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs), ~1.9GHz
Memory: 4096MB
.Net Memory Report: 2719MB out of 3582MB available
Page File: 5873MB (1289MB currently in use)
C Drive: (ST3300620AS ATA Device) 266521MB out of 286064MB (93%) free
D Drive: (Memorex DVD+/-RW True-8X ATA Device) zero-size drive
E Drive: (Memorex 16X-DDL-IN USB Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (32-bit version)
Display Notes: No problems found.
No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTS 250
Manufacturer / Chip: NVIDIA / GeForce GTS 250
Video Memory: 2032 MB
Driver Version: 8.16.11.9107
Driver Date: 9/27/2009 4:12:22 PM
Driver Language: English
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTS 250
Manufacturer / Chip: NVIDIA / GeForce GTS 250
Video Memory: 2032 MB
Driver Version: 8.16.11.9107
Driver Date: 9/27/2009 4:12:22 PM
Driver Language: English
Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 4:51:47 PM
WMI Information
Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
Motherboard Model: (empty)
Motherboard Product: P35-DS3R
Motherboard Version: x.x
BIOS Manufacturer: Award Software International, Inc.
BIOS Name: Award Modular BIOS v6.00PG
BIOS Version: HPQOEM - 42302e31
BIOS Release: 20071029000000.000000+000
Registry Information for Current User
Resolution: 1644x990
3D Resolution: 1644x990 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: 10, -21
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1600.20091015.6T
Installation Directory: C:\Games\City of Heroes
Mod files in the Data directory
No modifications found
Badging in a PvP zone?
If you are treasure hunting on a battlefield wearing an enemy uniform, there is a high probability that you will be attacked.
This is an enjoy-the-ride game. "50" is only a number, not the goal of the game. - Noxilicious