patcher issues and satellite internet

I have run 15-20 instances of CohUpdater.exe to get the patch downloading, usually waiting several hours each time for the server to deign serving. In the last couple of patches the updater has aborted the process *right at the end* of verifying because some file or another won't allow itself to be deleted (in use by another program), and forcing me to start from scratch. I am now alternating between keyboard smashing rage and cold, mean-spirited rage with intermittent bouts of suicidal ennui. I'm thinking of dashing off something hateful and snarky to support@coh.com, just to fill myself with feeling of remorse and guilt.


Is there some way I can just directly download the patch and hang on to it so I don't have to go through the whole mess again?

Do they know what they are putting some of us through? Do they even give a crap? The pleasure/inconvenience ratio is really starting to push me out of this game, and I want to give them another chance before I just delete everything and keep my $15 a month for art supplies and petroleum jelly.

Oh and put me down as another person who deeply loathes the new boards. It took 3 days for me to figure out how to simply log in to them.