We wanted to comment on a couple of common questions with the Halloween Event and make you aware of an issue with the Zombie Apocalypse.
Zombie Apocalypse
Since the Halloween event started on Saturday, we've identified an ongoing issue with the Zombie Apocalypse that leads to it not triggering as often as it should. If you have been playing and looking for this event to happen and not noticed it being very frequent, that's why. We've put a system in place to correct the problem. If you are playing and feel the Zombies are being excessively infrequent (not showing up in a couple of hours) then please make use of the in game /petition command to let us know your input.
Halloween Questions
[*] Low Spirit Spawn: In reading through feedback and playing the event we've seen comments about the relatively low spawn rate of Spirit NPCs during Trick or Treating. In investigating this, it looks to be a bug with how those NPCs are being spawned. Unfortunately, we won't be able to correct the issue before the event is over, so at this time we can only make you aware of the issue and apologize for any inconvenience caused.
[*] Lack of Tier 3 Inspirations as Treats: We've also seen feedback that some players miss receiving Tier 3 inspirations as Treats. This change is intentional. In making changes to Trick or Treating from last year, it's possible to open doors and receive Treats at a faster rate. In order to keep Tier 3 inspirations something of value, we removed them from rewards to Treats.[/list]
To discuss this announcement, please join us in the Technical Issues forum.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
We wanted to comment on a couple of common questions with the Halloween Event and make you aware of an issue with the Zombie Apocalypse.
Zombie Apocalypse
Since the Halloween event started on Saturday, we've identified an ongoing issue with the Zombie Apocalypse that leads to it not triggering as often as it should. If you have been playing and looking for this event to happen and not noticed it being very frequent, that's why. We've put a system in place to correct the problem. If you are playing and feel the Zombies are being excessively infrequent (not showing up in a couple of hours) then please make use of the in game /petition command to let us know your input.
Halloween Questions
[*] Low Spirit Spawn: In reading through feedback and playing the event we've seen comments about the relatively low spawn rate of Spirit NPCs during Trick or Treating. In investigating this, it looks to be a bug with how those NPCs are being spawned. Unfortunately, we won't be able to correct the issue before the event is over, so at this time we can only make you aware of the issue and apologize for any inconvenience caused.
[*] Lack of Tier 3 Inspirations as Treats: We've also seen feedback that some players miss receiving Tier 3 inspirations as Treats. This change is intentional. In making changes to Trick or Treating from last year, it's possible to open doors and receive Treats at a faster rate. In order to keep Tier 3 inspirations something of value, we removed them from rewards to Treats.[/list]
To discuss this announcement, please join us in the Technical Issues forum.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.