Originally Posted by Sapphire7
First allow me to say that I do not think anything I could write can adequately convey just how thankful I am not only for this game, but also for you, the Developers, and your openness and dedication to the City of Heroes/Villains franchise. I wanted to send you goodies, but I understand you have discouraged that behavior, and so I am relegated to this: mere words.
I appreciate how much you guys listen. You spend a lot of time here on the forums, and endure a lot of abuse from people who have no idea what they're talking about, all in an effort to hear what we are saying. And while we all know how fruitless it is to try to please everybody, it is quite apparent that you do care what we think which seems common sense as we are your paying customers, but I have infrequently experienced this from other vendors. Not only do you solicit player feedback, you act upon it. You guys have implemented changes based on player input, you try to keep us in the loop as much as possible regarding the thought processes behind the end results, you make yourselves available to the player-base on a scale I have never observed elsewhere. Of course I'm not telling you anything you don't already know, but I want to let it be known just how much your herculean effort is appreciated.
I truly love this game. I've spent hundreds, or perhaps thousands of hours logged in, and when I was (for whatever reason) unable to log in, I've spent additional hours with City-related activities: build planning, forum-reading, art. There are so many reasons I love City; it appeals to many distinct sides of my personality. And that in and of itself is a reason to love this game: There are innumerable ways to have fun, different goals to strive for, distractions to amuse. I feel like the game is a Tweaker's Paradise, though I must admit I may simply be biased. In any case, you have given as much control of as many aspects as possible to the players, and you continue to invent new ways to give us more choices, whether with customization, proliferation, content, or features.
Also a heartfelt Thanks! to everyone else who keeps the game running smoothly (or our reasonable approximation thereof). Moderators, customer service, even the admins and office workers (if Paragon Studios has such), everyone involved in keeping the whole thing going. And to all of the subscribers, whether we agree on The Issues or not, because it is our combined support that keeps the servers on; I couldn't do it alone. (Though I'd try!)
Thank you for this game.
Most Sincerely,
Kelly L Creighton, aka @kwsapphire
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