batty36

Citizen
  • Posts

    2
  • Joined

  1. Thanks for the reply! Yeah that's why I wanted better protection on my system. It looks to be all cleaned now and I've added any coh/nvidia files to the allow rule set on the firewall but still no go.
  2. I'm yet another victim of the stuck loading screen. I was using MSSE as my antivirus and still caught some viruses recently that it couldn't remove. So, I just purchased and installed Bitdefender Internet security 2013 which I've used in the past but now when I launch coh it gets stuck on the loading screen. I can launch in safemode but coh crashes when I try to up the graphics settings in game. I've used prior editions of Bitdefender with no coh issues in the past and it's the only thing I've changed on my pc. So, I assume it has to be the issue but I'm pulling out my hair trying to figure it out on my own. Any ideas? Here is my info:

    ---System information gathered by CoH Helper version 0.2.0.2---

    DxDiag gathered at August 28, 2012 12:24 (-04:00)
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
    System Manufacturer: HP-Pavilion
    System Model: FK522AA-ABA a6544f
    BIOS: BIOS Date: 08/21/08 11:31:40 Ver: 5.29
    Central Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
    Memory: 8192MB
    .Net Memory Report: 6029MB out of 8191MB available
    Page File: 14409MB (1971MB currently in use)
    C Drive: (WDC WD10EADS-65M2B0 ATA Device) 791978MB out of 942734MB (84%) free
    D Drive: (WDC WD10EADS-65M2B0 ATA Device) 2076MB out of 11031MB (18%) free
    E Drive: (TSSTcorp CDDVDW TS-H653Q ATA Device) zero-size drive
    Windows directory location: C:\Windows
    DirectX: DirectX 11
    DirectX Diag version: 6.01.7601.17514 (64-bit version)

    Display Notes: No problems found.
    Sound Notes: No problems found.

    No problems found.
    Input Notes: No problems found.

    Monitor:
    Monitor's Max Resolution: (blank)
    Video Device Name: NVIDIA GeForce GTS 250
    Manufacturer / Chip: NVIDIA / GeForce GTS 250
    Video Memory: 4069 MB
    Driver Version: 8.17.13.142
    Driver Date: 5/15/2012 6:48:00 AM
    Driver Language: English

    Sound Device Description: Speakers (SB Audigy)
    Driver File: P17.sys
    Driver Version: 5.12.0001.2020
    Driver Date: 10/16/2009 6:44:56 AM

    Sound Device Description: Speakers (2- Logitech Wireless Headset)
    Driver File: USBAUDIO.sys
    Driver Version: 6.01.7601.17514
    Driver Date: 11/20/2010 6:43:52 AM


    WMI Information
    Motherboard Manufacturer: PEGATRON CORPORATION
    Motherboard Model: (empty)
    Motherboard Product: Benicia
    Motherboard Version: 1.01
    BIOS Manufacturer: American Megatrends Inc.
    BIOS Name: BIOS Date: 08/21/08 11:31:40 Ver: 5.29
    BIOS Version: HPQOEM - 20080821
    BIOS Release: 20080821000000.000000+000


    Registry Information for Current User
    Resolution: 1680x1050
    3D Resolution: 1680x1050 (Not using renderscale)
    Full Screen: Yes
    Maximized: No
    Screen Position: 0, 0
    Refresh Rate: 60Hz
    Vertical Sync Enabled: Yes


    Physics Quality: High
    Maximum Particles: 50000
    Max Particle Fill? 10.000
    Physics Card Enabled: No


    Anti-aliasing: Off
    Anisotropic Filtering: 4x
    Texture LOD Bias: Smooth
    Water Effects: High quality
    Bloom: 1.000 (turned on)
    Depth of Field Enabled: Yes
    Desaturation Effects (Sepia) Enabled: Yes
    Shader Detail: High


    World Texture Level: Very High
    Character Texture Level: Very High
    World Detail Level (Vis_Scale): 1.000
    Entity Detail Level: 1.000
    Shadows Enabled: No
    Shadow Mode: Shadow maps
    Shadow Map Shader: Low quality
    Environmental Reflections: Low quality
    Advanced Occlusion Settings: No
    Ambient Occlusion: High performance
    Occlusion Strength: Slight
    Blur: Fast
    Ambient Resolution: High performance


    Gamma Correction: 1.000
    Geometry Buffers (VBOs) Enabled: Yes
    Suppression of FX When Camera Close Enabled: No
    Close Suppression Range: 3.000
    Show Advertisements: Yes

    Audio Mode: Compatiblity
    3D Audio: No
    FX Sound Volume: 0.096
    Music Sound Volume: 0.022

    Show Advanced Graphics Options: No
    Overall Graphics Quality: 0.750
    Reverse Mouse Buttons: No
    Save Login Username: Yes
    Transfer Rate: Unknown bytes/second
    Current Game Version: 1850.201006301958.0
    Installation Directory: C:\Program Files (x86)\City of Heroes

    Mod files in the Data directory
    .\texture_library\GUI\Icons\Powers has 257 files
    .\texture_library\MAPS\city has 2 files
    .\texture_library\MAPS\Dark_Astoria_makeover has 1 file
    .\texture_library\MAPS\Midnight_Squad has 1 file
    .\texture_library\MAPS\NewPlayerTutorial has 1 file
    .\texture_library\MAPS\Safeguard has 9 files
    .\texture_library\MAPS\sewers has 44 files
    .\texture_library\MAPS\static has 41 files
    .\texture_library\P_MAPS has 2 files
    .\texture_library\V_MAPS\City has 2 files
    .\texture_library\V_MAPS\Outdoor_Missions has 9 files
    .\texture_library\V_MAPS\Static has 16 files

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 1:34:21 PM, on 8/28/2012
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16448)
    Boot mode: Normal

    Running processes:
    C:\Windows\SysWOW64\svchost.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Users\BATTY\AppData\Local\Microsoft\Windows\Tem porary Internet Files\Content.IE5\4QL7CM5Q\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    R3 - URLSearchHook: (no name) - {ba14329e-9550-4989-b3f2-9732e92d17cc} - (no file)
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstan ce.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bitdefender\bitdefender 2013\bdprovider32\bdprovider.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
    O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - http://ccfiles.creative.com/Web/soft...3/CTPIDPDE.cab
    O16 - DPF: {E705A591-DA3C-4228-B0D5-A356DBA42FBF} (Creative Software AutoUpdate 2) - http://ccfiles.creative.com/Web/soft...15/CTSUEng.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/soft...5118/CTPID.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspn et_state.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Bitdefender Desktop Update Service (UPDATESRV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2013\updatesrv.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: Bitdefender Virus Shield (VSSERV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2013\vsserv.exe
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 9043 bytes