auronnova

So I borrowed the discs from my friend to install CoH and I got a free trial code for 14 days when I made my PlayNC account.
Whenever I try playing CoH, it tells me that my account name or password are incorrect, the info is right but it keeps saying its wrong.
I even made a second account with a diff name and p/w and it is doing the same thing.
What can I do to solve this?