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Ultrahumanite

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  1. Ultrahumanite
    Quote:
    Originally Posted by <span style="color: White; font-weight: bold;">Lulipop</span> View Post
    NCsoft Support Ticket Response From NCsoft Support support@ncsoft.com hide details To LolNCSoft LolNCSoft@aol.com


    Thank you for contacting us about this current issue, until stated
    otherwise there will be no refunds of any City Of Heroes accounts at this
    time. You may request a transfer of equal exchange of your remaining
    balance on City Of Heroes for time allotment on another NCsoft title of
    your choosing.

    ^

    GG NCsoft, GG.
    Thanks for all the fish. =|


    Refund pl0x.. [Incident: 1010304-0040311] From NCsoft Support support@ncsoft.com hide details To lolNCSoft LolNCSoft@aol.com
    LulzNC,

    We are escalating your ticket. Someone will be in touch with you shortly.


    We received your support request. To add additional information, reply to this e-mail and include any new information between the green lines below.



    **** Please enter your reply *below* this line ****

    **** Please enter your reply *above* this line ****

    To avoid e-mail delays, you can click this link to update your question using our support site.

    Discussion Thread Auto-Response09/06/2012 06:20 AM LulzNC,

    Our support department will handle your request as soon as possible.

    The Answers below were automatically selected and shown to you by RightNow SmartAssistant when you submitted your question. This is simply a log for your records of what you were presented with.


    Title: City of Heroes Going Rogue Expansion Prepurchase Instructions
    Link: http://help.ncsoft.com/cgi-bin/ncsof...ted=1267482336

    Title: Purchasing City of Heroes Booster Packs or In-Game Item Packs from the NCsoft Store
    Link: http://help.ncsoft.com/cgi-bin/ncsof...ted=1267049441

    Title: Online Code Purchase from NCsoft
    Link: http://help.ncsoft.com/cgi-bin/ncsof...ted=1143056236

    Title: Redeeming your Game Card
    Link: http://help.ncsoft.com/cgi-bin/ncsof...ted=1217277401

    Title: Canceling Multiple Game Accounts
    Link: http://help.ncsoft.com/cgi-bin/ncsof...ted=1155914482
    Customer (LulzNC Soft)09/06/2012 06:20 AM Since I won't be able to play City Of Heroes anymore how about one of you guiz do me a favor and refund my money on my CC? Or mail me a check. I take paypal, money orders, and even bribes if it's awesome enough.



    Sadness. [---001:003565:93431---]
    © 2012 AOL Inc. All Rights Reserved
    Subject
    refund

    Discussion Thread
    Response Via Email (GM Lloyd) 09/02/2012 10:48 AM
    Hello,

    We would first like to thank you for your support of City of Heroes. It is never easy to make this kind of decision. You can read the official announcement at http://na.cityofheroes.com/en/news/n.../thank_you.php. There is a discussion on the forums that you are free to join at http://boards.cityofheroes.com/showthread.php?t=295621.

    For refunds of unused time or unspent Paragon Points, we will be contacting those players directly with information. Please watch the website for any official updates as soon as they are available.

    City of Heroes will be available for at least the next three months. We are working on something special for our VIP and Premium players. As soon as these plans are ready, they will be announced on the website and the forums.

    Regards,
    GM Lloyd

    The City of Heroes Support Team

    The above is the response I received in regard to a refund. I have NO intention on applying my unused balance to another NCSoft game or product.