Texas Justice

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  1. Quote:
    Originally Posted by Vargr View Post
    There's something major broke in the Twitter interface, Justice. It didn't show me either, but I just got the code response a few seconds ago. The icons on the original message show over 200 folks retweeted it (I suspect that's "light" as well), but the #Cityofheroes search doesn't return anywhere near that result.

    I've seen this happen rather frequently, where posts I know I've made disappear from the main twitter stream but I can still see them in my list of personal tweets, and where posts from folks I follow also disappear, but can still be found on their profile page.

    Hopefully you'll get your code soon, and Twitters flaky web code won't be a problem for this event.
    Here's hoping.

    EDIT: Looking at Sooner's page directly I don't see her Retweet. Of course, since my tweets are Protected I don't think anyone here can see them if they tried. /shrug
  2. False alarm on the forum PM, it was unrelated.

    *twiddles thumbs*
  3. Quote:
    Originally Posted by The Reshelver View Post
    This puzzled me too, so I did some experimenting. It looks like, if you actually hit the retweet button, your followers who already follow @CityOfHeroes won't see the retweet separately. The only way they would see that you retweeted is if they *don't* already follow CityOfHeroes.

    I didn't realize Twitter worked this way, but it makes a lot of sense, since it keeps people from getting spammed with 50 retweets of the same message.

    Samuraiko did a manual retweet by copy-and-pasting, adding some text of her own, and that will show up for everyone who follows her.
    Well, I think all she did was add some text at the front after hitting the Retweet link but before hitting the Retweet button in the popup window. But I could be wrong.

    Anyway, I'm hoping to hear something Soon™.

    Since I have a PM waiting here on the forums I'd better check on it.
  4. Quote:
    Originally Posted by Morrigana View Post
    Oh neat, that's good info to know where to look for a notification I'll keep an eye out for it there, thanks!

    EDIT: @Texas Justice - I retweeted around 12:03 (central) so I believe I made the timeframe, then again I might have really screwed up the time difference lol. I think the 10 min time frame is fair, too, not only for the reasons you mentioned but because it does help build up hype.
    Yeah, that would be within the time frame.

    I think there may be other problems going on with the Retweets though.
  5. Quote:
    Originally Posted by Snow Globe View Post
    Well, from the looks of things, only 12 players actually retweeted the announcement in the allotted time. Some people just replied, some people just chatted with the tags (one or both @CityOfHeroes and #cityofheroes).

    https://twitter.com/#!/search/realtime/%23cityofheroes

    Thanks for that link Snow Globe. I don't see my retweet or Sooner's retweet.

    However:



    If you look at the Tweet Code Thursday tweet we were supposed to Retweet, it shows I retweeted it. Unfortunately, it doesn't show that I RT'd before I got Samuraiko's RT.

    Seems to still have some issues to work out.
  6. Quote:
    Originally Posted by Morrigana View Post
    I retweeted right away, and am following @cityofheroes as well, and nothing so far. I'm not sure if the codes are still going out or if I did something wrong. I just hit Retweet on the message itself. I'm new to Twitter, were we supposed to put an @cityofheroes in there? I'm confused
    If you are following them and hit Retweet, you shouldn't have to add anything.

    Remember however that there was a 10 minute window listed to have to Retweet it within. That's a pretty short time frame but understandable since they have to track all of the retweets and then manually send codes to each person that did the retweet.
  7. Quote:
    Originally Posted by Coin View Post
    Welp, just as I predicted.....got my code......and it's a US one. So no use to me whatsoever.

    Might have been a good idea to let people know which region code we are looking at getting first??

    Why do we still have separate codes for things??
    Because the accounts and billing are differentiated as to EU and NA accounts.

    I imagine that it would take a bit of work to figure out how to combine the different types of accounts without screwing something up and the billing problems would likely be a headache to configure as well.

    If they'd set them up originally to not be separate types of accounts or separate billing systems it would likely be pretty easy to merge them.
  8. Quote:
    Originally Posted by Chad Gulzow-Man View Post
    And yet, still with a 10 minute window, when people are mostly at work. More fair than it was, but still kinda [removed by TJ].
    They did say they'd be doing this until at least 4PM Pacific and possibly later, so there is still a possiblity.

    There are some people that still will miss out, but it's a decent compromise.

    Someone will always miss out due to work, sleep, internet being down, whatever.
  9. One of the things I'm discussing with another player right now on Twitter is whether our Retweets are being seen?

    She didn't see my retweet and I didn't see hers. I did see the Retweet from another player however. I didn't see Sooner's RT. She didn't see mine. I did see Samuraiko's RT. Hope Sooner and I are not borked.

    My tweets are private and I have to give permission to follow me. Hers aren't, she's just better at ignoring spammy people than I am.

    Also, they said they would be Direct Messaging us the codes on Twitter if we Retweet it. But, I've not been able to send a Direct Message to someone that I'm not following. I'm wondering if that will cause problems also.

    I'm hoping Zwoopsydaisy or Hit Streak will see this and comment, if not, well, I tried.
  10. Quote:
    Originally Posted by Power_Play View Post
    But they ARE brain science!

    Why would they NOT want to take advantage of reaching potential customers? Well, of course they wouldn't...BUT. This isn't about the reaching of potential customers. It's about the DIRECTING of potential customers as well as the directing of existing customers.

    Having both a degree and experience in advertising and marketing, I can tell you that an audience is like an ocean tide. You can either have the tide coming in (having traffic directed toward you, to build traffic on your own site) or going out (having traffic directed away from you toward social media sites, to build traffic there and take traffic away from your own sites). What they're doing may be reaching lots of people, but it's making the tide go out rather than come in. It's sending people away from the "home" site for this game rather than drawing new people in.

    What you want to do is build habitual behavior among the target audience, both current and potential customers. That habitual behavior is regular visiting of the game's own cityofheroes.com websites. You can't do that by providing content on other sites. It just doesn't work. You're going to lose some people even as you gain a few. How many players who don't have Facebook or Twitter accounts now are being encouraged to create them by the devs? Out of those people, there will be a number of them who decide they really LIKE those sites and who will start spending time their rather than on cityofheroes.com or ingame. Each one is a loss of a valuable commodity (an existing customer) for the company.

    Suggestion:
    Have notices published on Facebook, Twitter, and G+ that say "Costume Codes (or other free stuff) Available NOW On cityofheroes.com! Come get 'em! Hurry!" Use the other sites as a funnel to direct people to cityofheroes.com. Have costume codes, free game time codes, and other prizes show up in places like the forums, news articles, and game reviews on the cityofheroes.com site. That will not only bring new people in and direct them to the different sections of the cityofheroes.com website, it will get them to *gasp* read the content even as they're looking for the prizes. When folks get drawn into the game through the website, it will start drawing new people into the game and start drawing former customers back.

    Does Paragon/NCSoft want to increase new traffic here on their own site or send existing customers away to other sites where they might stay rather than coming back? That's the only question that can be asked. As they're doing it, they have the tide going in the wrong direction.
    You haven't been paying attention to what we've been told. Some of it we were told years ago, long before the current OCR team got here, but we attributed it to just this forum.

    The industry average for players that sign up for the forums for that game is around 10%. The ones that frequently and actively participate on the forums is around 5%.

    That's a measurable statistic and hasn't changed much over the years. They do what they can to try to drive people to the forums, but some just will not go for one reason or another.

    So how do they reach that other 90% as well as potential customers? By using sites that those people may already be using such as Twitter, Facebook, G+, Twitch.TV, etc.

    They have measurable statistics from those sites about the traffic they get on those sites. It's much higher than the measurable statistics for the traffic on the forums.

    They also have ways of tracking who visits the account sign up page from clicking the links on the Facebook site and seeing what country that traffic is coming from, such as Brazil. They are seeing positive results from using those sites so of course they will continue to do so.

    They often have links on their Facebook page and Twitter feed to either a forum article or a news article on the main CoH website. They can track where those hits are originating from and possibly what website they came through.

    Not enough evidence to convince you? Okay, I'll give some personal examples.

    I've been told we have one of the friendliest forum communities but I regularly see comments from people that think our community isn't that friendly. From what I've seen of other games' forums I'd have to agree that ours is relatively friendly. Some of the vitriol shown in this thread alone lets me see where some might not see our community as being so friendly.

    In the early days of the game, I wasn't as active in posting as I am now. But I did read the forums pretty much daily. Some of the people I worked with also played CoH. Some of them would occasionally come to the forums to read something, but it was generally after I had already told them about it. Or they heard me laughing loudly about something and knew it was something on the forums that triggered it and wanted to see what it was but couldn't come look over my shoulder at the time. Very rarely would they post anything. Even rarer was it that they would visit the forums without me pushing them to read something specific. I've moved since then and so have a few of the people I worked with. I've talked to them and one admits to looking at the forums about once a month or less just to see what is going on, mostly just the Dev Digest, Community Digest and Announcements. But they see things on Twitter or Facebook and read it and will even click the links if it takes them to the forums or main website.

    I've met a few people where I'm living now that play the game. Some of them are unwilling to come to the forums at all for various reasons. They'll occaisionally look at the main site, but not the forums.

    Two of the girls I know are scared to death of the forums. It's not a discussion format they are comfortable with. But they are on Twitter and Facebook constantly, so they keep up with information that way. They are being engaged in a way that they wouldn't be on the forums.

    Of course, knowing that I'm active on the forums and actually make trips to California to interact with the Devs they will often come to me if they have questions about something they've read. But no matter how much I try, I can't get them to come to the forums even just to read posts without logging in.

    I've got another friend that won't come to the forums due to his experiences on other gaming forums. But his phone and iPad have Twitter and Facebook apps built in so he gets engaged through those sites. He'll follow a link to the main site for a news article, but won't follow a link to the forums. He'll ask me questions but won't come to the forums at all. He'll glance at the forums over my shoulder if he's around when I'm on them, but won't come here himself. But he can be engaged through sites he already goes to like Twitter and Facebook.

    Another friend will sometimes read the forums but it is very rare that he'll ever post here. I think he has less than 50 posts here. But again, he's got Twitter and Facebook on his phone and iPad, so he keeps up with things there more than the forums. Most of what he looks at on the forums is due to something I told him.

    Those are just a few of my personal experiences with people that they don't reach through the forums but do reach through social media sites that those people are already interacting with.

    The world view on marketing is having to change to incorporate these social media sites and Paragon Studios is just trying to utilize all of the outlets that they have available to reach people. If you don't adapt to the changing marketplace and the outlets available to you to reach people, you wind up losing a chance to engage those that wouldn't be engaged otherwise.
  11. Quote:
    Originally Posted by Chase_Arcanum View Post
    :unchecks the 'give the community team more gray hair' task and starts working on plan b while muttering not-nice words to Texas_Justice
    Who is this Texas_Justice you speak of? Some of us live in a world where _ is not required.

  12. Troy Hewitt from Carbine came up to the second HeroCon to help with some of the stuff going on.

    So yes, I've seen Carbine and Paragon in the same room at the same time.

    EDIT: Also, it is nice to see Gaffer (Jeremy Gaffney) is Executive Producer At Carbine.
  13. Quote:
    Originally Posted by Chase_Arcanum View Post
    Wildstar's Carbine Studios, not Paragon.... or am I missing something?
    That link says Paragon Studios, not Carbine.

    EDIT: Really odd since Z said a short time ago that Carbine was doing WildStar. Can we blame the web team for this? Please?
  14. I thought one of the red names said something a year ago about WildStar NOT being the unnamed project.

    That would make sense because WildStar has been named.
  15. Quote:
    Originally Posted by Captain-Electric View Post
    I've spent a few nights during my life proving that bouncers won't kick you out of a nice club just for puking everywhere.
    I started to respond to this with anecdotal evidence from my days as a DJ, but then I remembered that they wouldn't necessarily be classed as "nice clubs".

    This was as a DJ in clubs and as a radio DJ doing promotions, concerts and other events in local clubs.

    The only people I don't recall being escorted out we're employees.
  16. Enhancement Unslotters
    Extra Enhancement Trays (can currently purchase trays 2 and 3, trays 4 and 5 are on Beta)

    Those were added as part of a response to the issues raised in your Change 1 listing. There were other reasons for adding them besides Respecs, but Respecs were part of the reason.

    As for chat ...

    You want UI work and programming time for this.

    There is a long line ahead of you already, join the queue and wait. Keep your fingers crossed that something deemed more important doesn't get fast tracked into the queue ahead of everything else.

    EDIT: Forbin posted while I was typing this on my iPad.
  17. Quote:
    Originally Posted by Power_Play View Post
    Just another long-time player (eight years plus) here who doesn't use any "social media." I'm not a twit. My books have covers, not faces. I use plain old Google to search, not Plus Iron or whatever that plus is for.

    When you think of using social media, please remember they're online services that take up people's time and give them no inherent monetary gain. Social media is a form of online recreation which is in direct competition with NCSoft/Paragon Studios. Someone can spend their time on those other sites or spend their time on the City of Heroes forums or ingame in City of Heroes, directly supporting this product.

    So, why is NCSoft/Paragon Studios directly supporting their competitors by releasing rewards on those other sites? Would they rather have us spend our time on Twitter, Facebook, or Google+ than logged into these forums or in their own game? If so, I'm fine with that. It'll save me $15 a month.

    Sometimes, things really don't make ANY sense. Am I the only one to whom this seems a bit counter-productive? It's like Burger King having special promotional coupons which are only available at KFC restaurants.

    It boggles the mind.
    They've already said why they use those sites.

    Quote:
    Originally Posted by Zwillinger View Post
    On a weekly basis, we reach (actual reach, not potential) about ten times more people on Facebook than we do on the Official Forum. I have numbers to show this. Why is this? Because your average user is more inclined to check Facebook at work/home/on their phones/on the toilet/wherever than they are the fora.

    There's a lot of things we can do to promote/encourage forum use such as securing mobile skinned fora, however that kind of stuff is out of my hands and squarely at the mercy of Seattle. I've requested it, but something like upgrading fora software is an org wide decision that affects more than just CoH.

    Social Media is something we (Paragon) have direct control over. It's measurable, it's accessible to everyone and it's tapping into a huge market that we otherwise wouldn't be able to here in our walled garden that is the forums. For example, did you know that social media is huge in Brazil? We can track the number of people who visit the account sign up page from Facebook from a country like Brazil. That number is very interesting to watch, to say the least. To say that we'd be foolish not to do everything we can to have a great engagement on Social Media platforms would be an understatement.

    I understand that some of you are *very* resistant to Social Media. People say that Facebook is free...it's not. You pay with your metrics, your clicks, your likes, all of that information that allows companies to more effectively market to you and people who also match your similar demographic. You have to decide if that information is worth the convenience that services like Facebook offer, the ability to connect with people around the world in a moment, to share your life experiences. For me, that answer is yes, to a degree, for some it's no, and I grok that.

    I've said this before; we're not going to stop promoting and growing our social media presence. It's not the future, it's the now. Social Media is here and it's a HUGE part of building strong and vibrant Communities. We're not going to stop interacting on the forums, in fact that's the main reason to come to the forums, a direct and more personal way to interact directly with the team that makes CoH. There *will be* exclusive giveaways. There *will be* exclusive media content. For all venues, not just social media.
    When you have numbers showing how many different people you are reaching through a site and they are higher than the numbers of different people on the forums, it only makes sense to use that site to help promote the game and interact with the public.

    I've seen several players that have had questions answered (by CoH Staff or by players) on the Facebook page that have later started playing and buying things in the Paragon Market or actually subscribing.

    Why would they not want to take advantage of reaching potential new customers in this manner?

    Decisions like that aren't rocket surgery.
  18. Quote:
    Originally Posted by Android_5Point9 View Post
    I imagine issue 24 will be a bit more of a pool party than what we've seen so far. I wouldn't discount that post quite yet, fwiw.
    If we get confirmation of those things being in I24, I'll revise my percentages.

    From the way they worded the comments about Graphics Customization for Power Pools, I don't expect the percentage to rise above 75%.
  19. Quote:
    Originally Posted by Aura_Familia View Post
    what the hell?

    I had no issue on any of those settings.
    I'm old and getting slower. My reaction time isn't what it used to be.

    My reaction time was never that great which is the cause for one of my main reasons for not liking PVP. Basically, I suck at it.

  20. Castle, BAB, Alpha Wolf, Niviene and Dr. Aeon were all players first.

    I'm not certain but I think Ghost Falcon was a player before he started working there. It may just be that he was working there and playing on Justice before I met him the first time. He sure knew enough of the Justice players names at that Meet & Greet.

    The Net was "I think" a player first. I know a few others that were players first that never had red names and that I can't name anywhere.

    EDIT: I'm pretty sure Z was a player long before getting hired there, but that could be just a memory failure on my part.
  21. Quote:
    Originally Posted by Arcanaville View Post
    I thought so too, but this is a really tough room.
    It was a little more than I expected from you, but not by much.

    The level of awesome was consistent with what I've come to expect from you.

    Sorry not to have said something earlier but my day got thrown off when the forums went down this morning unexpectedly.

    I had a reply in mind at the time, but forgot all about it until I came back in a little bit ago.
  22. I think Tunnel Rat initially was his replacement, but I could be mistaken.

    I believe that position is now being filled by Honey Badger, but again, I could be mistaken.

    I know there were still a few other Animators and possibly VFX Artists in the studio on my last trip to California, but I've not seen any listed as "Senior Lead Animator/Visual FX Artist" as BAB was listed.

    As far as I know, Dink has taken over JLove's position as Character Artist, and may have Lead or Senior or Senior Lead in her actual title.

    EDIT: I list all of this since I'm not sure if it's the Character Artists or the Animators/VFX Artists that handle the costume change emotes.
  23. Quote:
    Originally Posted by Hit Streak View Post
    We've modified the way Tweet Code Thursdays are going to work.

    For item codes, we'll announce when the codes will be going out, and we'll give people a specific amount of time to re-tweet our post. If you re-tweet our post, we'll respond directly to you with a code to use. No scramble. No luck involved. No twitchy fingers required. Simply re-tweet our post in the timeframe given and we'll direct message you with a code.

    In short, if you want an item code, do the following:
    • Follow us on Twitter
    • Re-tweet our tweet when prompted to do so
    • Receive a code
    Sounds like a rather fair plan, even if it will be more work for the OCR team.

    It still leaves out those that cannot access Twitter during that time, but there will always be someone somewhere that cannot access it when you are doing this, no matter what time it is.

    Thanks.
  24. Quote:
    Originally Posted by Mantic View Post
    If I recall correctly, the facepalm codes were not single-use affairs, but were region associated. If you lived in the same State you would get the same code, and it would work on more than one account. Definitely an unusual bit of code in that.

    Otherwise, it was more like the Freedom Freebies we see each week now than a starkly limited "exclusive."

    It wasn't the same code for everyone in the same region.

    There was a database of static codes and the button merely grabbed a code from that database. There were codes valid for EU accounts and code valid for NA accounts.

    Having gotten more than one code (helping someone else get one that couldn't access Facebook), I can guarantee they were not the same code for each region.

    They've already said that there would be EU codes as well as NA codes for the Twitter giveaways.
  25. Quote:
    Originally Posted by Tenzhi View Post
    His name's Adric? He's not sporting a gold badge with a blue star on it, perchance?
    Doubtful. Adric died and The Doctor refused to break the Laws of Time in order to go back and save him, even though it pained him.