This is by far the best game I've ever played, and I've played several
DDO has no support - there's problems and they dont' care to fix it
FlyFF - About the same, You get to ride flying things at lvl 20 but the grinding was so absurd that I never even got there.
WoW - yes. Wow is pretty and there's always something to do, but the community is absolute crap. There's netiquette that even someone who's never played before is expected to know and no one teaches it.
There's more but this illustrates a point.
This game is beautiful, fun, friendly, and even the developers get in on the community.
This game is my relaxation time. I actually need just a little time to myself each week or I'm no fun to play with on my pen-and-paper games. This is where I got it.