Well, let me see if I can put this into some perspective for dev.
Subscribers peaked at around 200,000 in July/August of '04. You are now at about 140,000...pretty much steady since March.
Doesn't this tell you anything? Doesn't this approach of constant nerf bats (no matter how small or large) leading to reduced membership show you it isn't working? Don't you have a boss that is upset that your membership is only slightly more than Toontown Online (an infantile MMRPG)? Don't you understand that the key to happiness on a game is CONTENT.
You asked for patience. We gave you patience. This is the result. One new zone and a few new powersets which should have been in update 4. No skill system that was promised (I guess the constructions sites will remain up for another 3 to 4 months). Update 6 will be out in November/December and that may or may not have the new skill system.
I'm tired. I'm tired at having to rethink my characters. I was happy with my fire tank. She was the only tank I could stand having since she was able to solo as well as team. I was happy with my regen scrapper since she was able to solo as well as team. The list continues. I no longer feel like putting in the effort to figure out how to rebuild my characters. Especially not for a new zone that most of them aren't eligible for anyways.
I gave you the benefit of the doubt. I was patient. Now you want to rearrange the powersets even more. With just a little more content. In other words, you have taken my trust and thrown it out the window.
Imagine taking the effort put into nerfing powers and put where it should be...into new content. Imagine if Jack spent his time on the skill system, it would be ready by now. Imagine having at least 2 more zones. Imagine having more dynamic team play. Imagine having more themed events like the Winter Lords. Imagine having villains having better AI or being controlled by dev every now and then. Imagine ADDING to CoH instead of taking away. Now you know where I wanted to be...and apparently it will not be found here anytime soon.
Your priorities are NOT on your customers. I gave you more than a year for you to prove me wrong. Instead I was proven wrong. It's time I move over to WoW. I did have some fun along the way, too bad you decided not to focus on the fun.