Lighthouse_NA

To correct an issue with the Virtue Server, we will be restarting that server at apx 12:20 PM Pacific (3:20 PM Eastern). The server should only be unavailable for a brief period of time. Our apologies for the interruption.

Looks like the estimate was a bit conservative, as all servers are now online and available for play!

EDIT: As of 10 AM Pacific all US servers are available to log into. Have fun!

Our apologies for the long maintenance this morning. At this time we anticipate at least another hour before they will be back online. Thanks for your patience.

As of 3:55 PM Pacific all servers are showing green at log in and are back available. Log in and have fun!

3:15 PM Pacific EDIT: At this time servers are starting to come back online. We will post again when all are available.

EDIT: It first looked like the issue would only affect The Guardian Server, but we need to take all servers in the West Coast Datacenter offline

This includes Justice, Guardian, Protector, Champion, Virtue and the Training Room.

These servers are down and unavailable as of of 1:55 PM Pacific on Tuesday, August 7th for immediate maintenance. Our apologies for the short notification on this maintenance. We are working as quickly as possible to restore these servers to service and will post here when it is back online.

To discuss this notification on Guardian, join us on the Guardian Server Forum

For the rest of the servers, I've started a thread here on the Technical Issues Forums.

Please use this thread to discuss the below article:


With the rise in popularity of Issue 9: Breakthrough and the increase in commerce within Paragon City and the Rogue Isles we have seen more issues of annoying “spam” behavior to advertise Real Money Trading (RMT) web sites.

We wanted to make our customers aware that we have a zero tolerance for any such activity that interrupts normal game play through the use of advertising “tells.” Accounts that engage these practices are quickly closed and banned from further activity in all NCsoft games.

Should you receive such a tell in City of Heroes or City of Villains advertising a web site, or any other such annoying behavior, please first use the /gignore and /ignore command to ignore that user globally and locally to stop any further such tells. Then make use of the in game /petition command to let our Customer Support Team know of the activity so we can address it.

We appreciate your feedback on this issue and your continued input about new spammers that crop up. We are working hard to provide the best play environment possible!

With the rise in popularity of Issue 9: Breakthrough and the increase in commerce within Paragon City and the Rogue Isles we have seen more issues of annoying “spam” behavior to advertise Real Money Trading (RMT) web sites.

We wanted to make our customers aware that we have a zero tolerance for any such activity that interrupts normal game play through the use of advertising “tells.” Accounts that engage these practices are quickly closed and banned from further activity in all NCsoft games.

Should you receive such a tell in City of Heroes or City of Villains advertising a web site, or any other such annoying behavior, please first use the /gignore and /ignore command to ignore that user globally and locally to stop any further such tells. Then make use of the in game /petition command to let our Customer Support Team know of the activity so we can address it.

We appreciate your feedback on this issue and your continued input about new spammers that crop up. We are working hard to provide the best play environment possible!


To discuss this announcement, join us on this Discussion Thread.

We wanted to follow up on the Auction Server Issue from Thursday, August 2nd. A result of the problem on the 2nd was the loss of some items and influence/infamy. To correct this we have a reimbursement strategy that is currently being tested. We are planning to make the automated reimbursements during the early hours of Thursday, August 9th.

IMPORTANT! Please keep in mind is that there is a limitation on Inspirations and Enhancements on player characters. If you lost a number of these, it would be best if you keep your Enhancement and/or Inspiration slots empty so that the server can place your missing ones back. Unfortunately, there are upper limits for these (such as 10 max Enhancements) that the server will have to work within in any item restoration. If your enhancement tray is full, the server would not be able to give you any lost ones back during the maintenance period. Salvage and recipes function differently and are able to “overflow.”

Our apologies for anyone affected by this issue.

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Wait, so where can I get this press kit?

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Log in to the game, go to your nearby press outlet and role-play receiving a press kit

Please use this thread to discuss the below announcement:



Paragon City/Rogue Isles - August 6th, 2007

Vanguard today is reporting that their efforts in holding off the attacking Rikti forces have met with resounding success. In city zones in both Paragon City and the Rogue Isles, Vanguard rapid response teams have been instrumental in not letting the invading Rikti get a foothold in our dimension. “This is not to say that the threat is over,” said Incandescent, the press secretary for Vanguard. “Major activity should be slowing down soon, but the Rikti still have the capability of launching massive strikes at both Paragon City and the Rogue Isles.” In fact, citizens of both cities are being told to still be on the lookout for warnings from Vanguard about zones being targeted for invasion.

“We are simply seeing a lull in the fighting.” Incandescent reported, “Vanguard is hesitant to say that the threat is over, as there is still a large Rikti presence in the Rikti War Zone. This may be a harbinger of a larger scale invasion, so heroes and other super-powered beings are being asked not to let their guard down.” Vanguard is still taking recruits into their ranks. Heroes with Security Level of 35 or higher, as well as citizens of the Rogue Isles with a Threat Level of 35 or better are asked to visit the nearest Vanguard recruitment station, where they can find a teleporter that will take them to the Vanguard base in Rikti War Zone.

An electronic press kit can be obtained from the Vanguard website, and questions should be forwarded to Incandescent at her normal email address.



OOC:

The Invasion will be ending Tuesday 8.7.07 as a daily event. It can still be triggered in a single, random zone through player actions, however. In addition, we are planning on bringing the full-scale Invasion event back on random days throughout August and September, and possibly beyond.

Paragon City/Rogue Isles - August 6th, 2007

Vanguard today is reporting that their efforts in holding off the attacking Rikti forces have met with resounding success. In city zones in both Paragon City and the Rogue Isles, Vanguard rapid response teams have been instrumental in not letting the invading Rikti get a foothold in our dimension. “This is not to say that the threat is over,” said Incandescent, the press secretary for Vanguard. “Major activity should be slowing down soon, but the Rikti still have the capability of launching massive strikes at both Paragon City and the Rogue Isles.” In fact, citizens of both cities are being told to still be on the lookout for warnings from Vanguard about zones being targeted for invasion.

“We are simply seeing a lull in the fighting.” Incandescent reported, “Vanguard is hesitant to say that the threat is over, as there is still a large Rikti presence in the Rikti War Zone. This may be a harbinger of a larger scale invasion, so heroes and other super-powered beings are being asked not to let their guard down.” Vanguard is still taking recruits into their ranks. Heroes with Security Level of 35 or higher, as well as citizens of the Rogue Isles with a Threat Level of 35 or better are asked to visit the nearest Vanguard recruitment station, where they can find a teleporter that will take them to the Vanguard base in Rikti War Zone.

An electronic press kit can be obtained from the Vanguard website, and questions should be forwarded to Incandescent at her normal email address.



OOC:

The Invasion will be ending Tuesday 8.7.07 as a daily event. It can still be triggered in a single, random zone through player actions, however. In addition, we are planning on bringing the full-scale Invasion event back on random days throughout August and September, and possibly beyond.

To discuss this announcement, please visit this Discussion Thread.

A number of players have expressed their concern with the use of the Admin chat channel to announce Rikti zone invasions. We wanted to let you know that we are aware of the concerns and working to address it.

Thanks for your feedback and continued support!

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Stupid question, but I'm assuming this means banned accounts AREN'T included in this reactivation? Cuz I'd hate to have to deal with those people again.

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Only accounts in good standing (aka not banzored!) are allowed back in, so no worries!

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Hey, you guys gonna do this for I11? I wouldn't mind getting to play on occaison during the school year...

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Probably, although, like most things in life, there are no guarantees

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So if you reactivate all the dormant accounts, doesn't this utterly defeat the name reclaim policy just announced? Or will they actually have to log in for their account to get flagged as active?

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They'll have to log in and subscribe.

Please use this thread to discuss the below announcement:



AIR RAID! PARAGON CITY! THIS IS NO DRILL!

Any and all Superpowered individuals are needed immediately to stave off the Rikti Invasion that threatens all of humanity! To support the fight against this ruinous alien invasion, all former players in good standing have their accounts reactivated from Thursday, August 2nd through late Sunday night (August 5th, 8:59PM PST / 11:59PM EST). Anyone who has previously played City of Heroes or City of Villains is able to log in get into the fight! Spread the word to your supergroup or guild mates and online friends who might not be playing CoH that now is the time to come back and check out the great new Issue 10, for FREE!

Welcome back to these Heroes and Villains! Join the fight against the Rikti Invasion Force and have a great "City of" weekend!

AIR RAID! PARAGON CITY! THIS IS NO DRILL!

Any and all Superpowered individuals are needed immediately to stave off the Rikti Invasion that threatens all of humanity! To support the fight against this ruinous alien invasion, all former players in good standing have their accounts reactivated from Thursday, August 2nd through late Sunday night (August 5th, 8:59PM PST / 11:59PM EST). Anyone who has previously played City of Heroes or City of Villains is able to log in get into the fight! Spread the word to your supergroup or guild mates and online friends who might not be playing CoH that now is the time to come back and check out the great new Issue 10, for FREE!

Welcome back to these Heroes and Villains! Join the fight against the Rikti Invasion Force and have a great "City of" weekend!


To discuss this announcement, join us on the forums here.

Are you still wondering just what Issue 10 is all about? Scratched the surface, but you aren't quite sure on all the new features?

Well, never fear, one of your fellow players has you covered! Chase Arcanum from the Liberty server offers a comic book guide to the many features and aspects of Issue 10: Invasion. You may know Chase Arcanum from the Comic Book Creator Contest, where he was the winner in the “Best Story” category.

Using the same Comic Book Creator software from the contest, Chase offers a humorous review of Issue 10. Be warned there are some spoilers to the content included, so if you want to discover everything for yourself, you might want to hold off.

You can view the comic in two ways:

Over the web on: Hypercomics

Download a PDF version

A big thank you to Chase Arcanum creating this comic book guide to Issue 10!


To discuss this comic, join us on the General Discussion forums.

On the morning of Thursday, August 2nd following the server maintenance we encountered an issue with the Villain Black Market that necessitated we take the Auction Server offline to correct. The Auction Server is back online and all Consignments and Black Market activity should be restored. We are always working to ensure the robustness of our game services. If you find something amiss with your auctions, we want to hear from you. Please let us know either via the in game /petition command or by visiting the PlayNC support page and entering your issue via the “Ask a Question” tab.

Our apologies for any inconvenience as a result of this issue.

Hero Auctions are online as well.

Happy buying and selling!

As of 1 PM Pacific on Thursday, the Villain side Black Market is back online. Hero side auctions should be following shortly.

To address an issue that resulted with the game update this morning, Thursday, August 2nd the Auction Server and associated consignment markets are offline.

This will result in players in game not seeing their auctions when accessing Wentworth's Consignments or the Black Market. At this time we are working to correct the issues and bring Auctions back. Our apologies for any inconvenience.

We will post here with updates on this as they occur.

EDIT: as of 1:15 PM Pacific Auctions are online

It was a blast to meet all the folks that came by the booth at Comic Con! Big props to David Nakayama for drawing character sketches in the NCsoft booth!

After 5 days of the con though, it's nice to be back home I hope everyone traveled safely and I'm looking forward to meeting more folks at our other upcoming shows!

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MAJOR issue with Lady Grey's TF. The final temp power that the leader gets that looks like a personal electric field lasts for apparently 2 weeks. Our leader got disconnected, came back, and wasn't the leader now, but still had the power. However, she didn't get to call the contact and the power remains. The aura is driving her bats*** crazy, as well as the rest of us. It is ridiculous. We're sending bug reports and petitions but no help so far :/

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In talking with Castle about this previously, the power is set so you can't delete it so you don't accidentially delete it during the course of the task force and then get to the end where you need it and you don't have it and then you can't complete it. Cause, you know, that would suck

So, either either need to get back into a lady grey task force and complete it to lose the power or wait out the total 1 week time for it to decay off them.

I've already given some feedback on this one to the team.

Just to be sure that everyone is all on the same page, /respec only works for free respecs. So, if you are not sure if your character has a free respec, you can use /respec and if it works, well then you have one.

Vet respecs, like trial respecs, can only be redeemed through Jack Wolfe and Arbiter Lupin.

We’d hate for any of the players to misunderstand and think that they had to use their Vet respecs before getting the free one on Monday.

Happy respec'ing!