Lexandro

Its not the game its your ISP. Comcast is known to prioritise network traffic, unfortunately it looks like your one of those affected.

The settings reccommended by the GAME not a site. Settings in the menu have info panels that reccomend settings for DX9 /10 and 11 cards. None of the settings I have are above DX9 performance levels even though my card is DX10.1 capable.

I am NOT using Ultra mode in any shape or form, and most of the settings are below what a DX9 card should be capable of. As noted in the rerun below I have Ambient Occusion off as many noted this has a major impact on performance with this version of the game. While some of you might scoff at the graphics card, this very card runs Crysis on THIS rig at above 30fps in DX9 mode all "high" settings. And there is no way in hell that CoH is more intensive than Crysis for DX9 rendering even if this game uses OGL. The issue I have is not a FPS problem, the game runs at 50+fps when its not stuttering. The stuttering occurs if I rotate the camera, or cross zone boundries in a map or If I stay still for a moment and then move once again. In mission zones there are zero problems with performance or stuttering, its only in the city scapes that the stutter occurs.

The card is a 3870 512mb GDDR4 as I noted already, and is capable of better performance than you give it credit. Also dual monitor display has zero impact on performance with this card. The resolution is a standard 4:3 1280x1024 @60hz.

I dont have anything running in the background, the system is pared back to essential services only with no programs running. I fully defragged on all drives and clean the registry weekly.

Re-run of CoH helper as admin;

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at August 8, 2012 10:00 (+01:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
System Manufacturer: GBT___
System Model: NVDAACPI
BIOS: Award Modular BIOS v6.00PG
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+ (2 CPUs), ~2.1GHz
Memory: 2048MB
.Net Memory Report: 857MB out of 2047MB available
Page File: 2416MB (1678MB currently in use)
C Drive: (ST332061 3AS SCSI Disk Device) 80204MB out of 305242MB (26%) free
D Drive: (ST360020A ATA Device) 55668MB out of 57231MB (97%) free
E Drive: (ST332062 0AS SCSI Disk Device) 184410MB out of 305242MB (60%) free
F Drive: (_NEC DVD_RW ND-3540A ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3800 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9501)
Video Memory: 1275 MB
Driver Version: 8.961.0.0
Driver Date: 04/06/2012 03:20:04
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3800 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9501)
Video Memory: 1275 MB
Driver Version: 8.961.0.0
Driver Date: 04/06/2012 03:20:04
Driver Language: English

Sound Device Description: Speakers (2- SB Audigy)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 01/01/0001 00:00:00

Sound Device Description: Digital Audio Interface (2- SB Audigy)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 01/01/0001 00:00:00


WMI Information
Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
Motherboard Model: (empty)
Motherboard Product: M57SLI-S4
Motherboard Version:
BIOS Manufacturer: Award Software International, Inc.
BIOS Name: Award Modular BIOS v6.00PG
BIOS Version: GBT - 42302e31
BIOS Release: 20070809000000.000000+000


Registry Information for Current User
Resolution: 1280x1024
3D Resolution: 1280x1024 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 25, -13
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: None
Maximum Particles: 930
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: 2x
Anisotropic Filtering: None
Texture LOD Bias: Smooth
Water Effects: Low quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.798
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.498
Music Sound Volume: 1.000

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: ?
Installation Directory: E:\My Games\NCSOFT\City of Heroes\GAMEDATA

Mod files in the Data directory
No modifications found

Hello all,

I am currently have a couple of problems with CoH freedom. First of is stuttering and a terrible performance at the recommended settings for my system. I have had to turn down almost all settings to get a semblance of smooth gameplay. Even settings that state they are for DX10 or DX9 cards I have either had to disable or turn down to lowest settings. While my computer is several years old it should be capable of better peformance in this title imo.

Secondly is that the game will not capture my mouse pointer correctly, resulting in the mouse going offscreen and to my second display. This means that if I click on or near to the edge of the display for the 2nd screen the game with return to desktop. This means at times I have major performance problems as the system dumps the game from fullscreen to desktop but the game then continues to be displayed on top of my desktop. Effectively the game is "alt-tabbing" when this occurs.


My system is well maintained and I currently am NOT using the AMD 12.6 drivers because of a number of problems with this driver in other game titles. However I did test the game on this set and the above problems were also apparent, so its not a graphics driver issue. I am using 12.4 as this is the most stable set in recent months for my rig. I would post a dxdiag but the forums here wont allow it due to characters per post limitations. Graphics card is a HD 3870 512mb GDDR4 btw, as the helper file does not note this.

CoH Helper file below;



---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at August 7, 2012 18:34 (+01:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
System Manufacturer: GBT___
System Model: NVDAACPI
BIOS: Award Modular BIOS v6.00PG
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+ (2 CPUs), ~2.1GHz
Memory: 2048MB
.Net Memory Report: 1216MB out of 2047MB available
Page File: 1970MB (1732MB currently in use)
C Drive: (ST332061 3AS SCSI Disk Device) 80636MB out of 305242MB (26%) free
D Drive: (ST360020A ATA Device) 55668MB out of 57231MB (97%) free
E Drive: (ST332062 0AS SCSI Disk Device) 184409MB out of 305242MB (60%) free
F Drive: (_NEC DVD_RW ND-3540A ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3800 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9501)
Video Memory: 1275 MB
Driver Version: 8.961.0.0
Driver Date: 04/06/2012 03:20:04
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3800 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9501)
Video Memory: 1275 MB
Driver Version: 8.961.0.0
Driver Date: 04/06/2012 03:20:04
Driver Language: English

Sound Device Description: Speakers (2- SB Audigy)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 01/01/0001 00:00:00

Sound Device Description: Digital Audio Interface (2- SB Audigy)
Driver File: P17.sys
Driver Version: 5.12.0001.2020
Driver Date: 01/01/0001 00:00:00


WMI Information
Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
Motherboard Model: (empty)
Motherboard Product: M57SLI-S4
Motherboard Version:
BIOS Manufacturer: Award Software International, Inc.
BIOS Name: Award Modular BIOS v6.00PG
BIOS Version: GBT - 42302e31
BIOS Release: 20070809000000.000000+000


Registry Information for Current User
Resolution: 12800x10240
3D Resolution: 12800x10240 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 25, -134
Refresh Rate: 60Hz
Vertical Sync Enabled: No


Physics Quality: Unknown (2147483647)
Maximum Particles: 9300
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (25)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (25)


World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): 0.798
Entity Detail Level: Unknown
Shadows Enabled: No
Shadow Mode: Unknown (2147483647)
Shadow Map Shader: Unknown (2147483647)
Environmental Reflections: Unknonwn (2147483647)
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Unknonwn (2147483647)
Blur: Unknonwn (2147483647)
Ambient Resolution: Unknonwn (2147483647)


Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown

Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: ?
Installation Directory: E:\My Games\NCSOFT\City of Heroes\GAMEDATA

Mod files in the Data directory
No modifications found