Kringlorr

Well I was able to fix the problem with the help of the very excellent customer support team. Thanks all who posted here. Back to playing this epic game.

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at June 14, 2009 23:34 (-07:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
System Manufacturer: Dell Inc.
System Model: Latitude E6500
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
Central Processor: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz (2 CPUs)
Memory: 2000MB
.Net Memory Report: 1369MB out of 1999MB available
Page File: 4307MB (537MB currently in use)
C Drive: (ST980813ASG) 37090MB out of 76222MB (48%) free
G Drive: (Generic External USB Device) 25718MB out of 152625MB (16%) free
D Drive: (HL-DT-ST CDRWDVD MU10N) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family
Video Memory: 1024.0 MB
Driver Version: 6.14.0010.4964
Driver Date: 8/10/2008 2:46:00 PM
Driver Language: English

Sound Device Description: IDT Audio
Driver File: sthda.sys
Driver Version: 5.10.6159.0000
Driver Date: 2/23/2009 11:08:10 AM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0NY667
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A06
BIOS Version: DELL - 27d80a0a
BIOS Release: 20081010000000.000000+000

Registry Information for Current User
Resolution: 1302x956
3D Resolution: 1302x956 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No

Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: 4x
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 2.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Low (with world bumpmaps)

World Texture Level: Low
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: No
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 0.634
Music Sound Volume: 0.651

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 201419 bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: g:\City Of Heroes

Mod files in the Data directory
No modifications found

I recently installed this game onto my E6500 Laptop and everything works fine in the start. I log in, I pick the character I want to log in as and then it loads. After it's done loading all my bars will pop up (Chat, Options, HP) but the actual area where the game is supposed to be shown is the last thing that appeared on the screen. Example: After it's done loading the screen is covered in the loading map picture. If I open options then the options menu is there forever, even if I closed it. I turned all my graphics down to minimum and turned off all things like anti-aliasing and such. I also tried windowed mode which doesn't help. I can move and hear what's happening in the game. I already died because apparently I logged out last time in a mob spawn so I was able to run from the names that were floating in the glitchy screen (Failed though, I think I ran into a wall and got killed.) This Laptop is able to run Call of Duty 4, WoW (I'm a multi-MMO kind of guy.), Hl2 and all sorts of new games. I also tried reinstalling to no avail. Here's a picture of how it looks after a few minutes of playing and looking around.

[image]http://img132.yfrog.com/img132/1803/ohgod.jpg[/image]