Justice29

Heya Hyper. I have to ask...please don't flame me!! As you know, I'm still relatively fresh off my 3+ year absence. What are the powers in your third tray? I see the Pocket D teleporter at the end, perhaps the Crey Pistol in there...and what looks like a couple of teleport powers at numbers 7 and 8 (not sure about that though), but in those other slots are ones I've never seen. Can you (or someone else) explain what they are? Thanks much.

Thanks for the reply Hyper! No worries...you couldn't have seen this coming.

I had a tech guy here to help set everything up (as I explained above). *Trying to keep this as brief as possible). Originally, the computer was only showing 4 gigs of Ram...when it's supposed to have 8. So, I called Costco and they Costco rep got me on the line with iBuy. The iBuy guy had us take out the memory and put it back in. Each chip was 4 gigs according to the sticker on them, and once we put them back in THEN it was reading all 8 gigs. That wasn't the end of the world...atleast the problem was solved....or so I thought. Tech guy that was here helping me wasn't getting any reading from the video card so he took a look at how it was seated on the motherboard (as the pamphlet they included said we should do). When he took it out he discovered the motherboard was cracked right where the video card slots into it. UGH. I explained this to the iBuy guy (with the Costco rep on the line as well) and the guy literally said to me, "Well, sir, you have two choices. One, you can send it back to us and we will fix it which will take a couple weeks or 2.) you can return it to Costco and get your money back."

I was FLOORED by this response, but I was even MORE floored when he told me that *I* would have to pay to have it shipped to them. When I discussed my lack of satisfaction with the tech guy he basically said I can talk to a customer service rep if I want, but those are my choices. He was very cold and harsh the entire time.

I explained to the customer service rep that I am a NEW customer with plenty of money to spend now and in the future. I CHOSE to go with iBuy instead of any other company to give them a chance. I explained that if this is how they treat their customers then I'll gladly take it back to Costco, get my money back, and go throw money at another company. He was a bit nicer and said they would eat the cost of the shipping, but I would not be able to print the shipping label for 3 days. (This phone call happened on Friday.).

It made no sense to me to wait 3 days for the label, send it to them for repairs, get it back (who knows if there would have been more problems...) and have it set back up all in the span of probably TWO WEEKS when I could just immediately order an Alienware online, driver over to Costco two blocks away, return the iBuy, and be back home all in the span of ten minutes. I was willing, like I told iBuy, to let them fix the problem and earn me as a customer. However, I didn't feel as if they were working with me at all. THEY sent the defective product. I understand that sometimes things happen, but in cases such as these any company should lessen the negative impact on the customer as much as possible.

Had they been different on the phone and not made me have to explain HOW to treat customers and WHY they shouldn't make me pay for shipping are not things I should have to do. I'm the customer.

I guess ultimately they succeeded. I DID, afterall, end up taking one of their two original options. The taste I had in my mouth after the 2 hour phone call (half of which I was on hold) just would not go away even after they finally agreed to pay for the shipping, so I just decided to go return it. I'd rather my money go to a business/people that appreciate it...or atleast have my money NOT go to people that DO NOT.

I have that same CoV binder!!! My wife (she was my girlfriend at the time) bought it for me when CoV first came out and I was telling her how confused I was about it all! ;o)

I hope so! I have no desire whatsoever to play rad melee/rad armor.

It's responses like these that so nothing but add to players' frustrations. I've recently returned from a 3 year absence, and in my month since returning I have not been on ONE team (save for the Incarnate Trials). I broadcast and put on global channels that I'm LFT, but have yet to receive an invite. I think the issue has more to do with what a poster above has said...people are more comfortable now with their friends/global friends/acquaintances and thus don't even keep an eye out for those looking for a team.

Those of us who don't have the luxury of many in-game "friends" are left to solo.

Please stop saying this issue doesn't exist. Just because you say it, doesn't make it true.