Petition:
Server: Freedom, character: Beefy. I helped with half the Hamidon raid and got my several hits on Hammi and I was not awarded a HO as usual, but I and most the zone got dc and Hammi Despawned. Please award me my HO.
Response (Hylda) 12/12/2006 08:17 AM
Hello Michael,
Thank you for contacting PlayNC Support Team. Due to the nature of online games, connection issues can occur between players computers and our servers. We understand your frustration resulting from these issues; unfortunately, support will not be able to reverse any resulting losses. Again, we apologize for any frustration or inconvenience this issue may have caused you.
My response:
The "nature of online games" does not include mass disconnections. Examine your logs and you will find in broadcast how many people where affected. Hammi Despawned by himself, no one got a HO. When that many people get affected it's a server/I8 issue in your care. Crediting players what they earned is your duty and costs you nothing since they earned it.
Still waiting for my HO.